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Original topic:

Samsung q900ts tv 3rd screen in less than a year

(Topic created on: 07-04-2022 03:56 PM)
Toddy94
Apprentice
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TV
I purchased a samsung 8k tv at great cost expecting it to be the best tv ever but no after 4 months it went faulty and now the repair (replacement screen) has also went fault
After 3 weeks of hassle samsung sent engineer new screen due to faulty reflectors and shadowing the first screen was replaced at end of September ,6 weeks to complete repair. 
Now the repaired screen has the same issue another 1hour or so on the phone with samsung asking stupid questions another engineer is coming out .
This tv should be replaced due to the same fault appearing both time faulty at point of manufacture,Don't by samsung tvs anymore the tvs are held inside with sellotape very very poor quality. 
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Toddy94
Apprentice
Options
TV
A 8k tv going faulty twice in less than a year is a disgrace along with the hassle customer support give you the run around.
I have a 5 year warranty with this tv But samsung won't replaced it they just repair it for the 5 years thousands of pound wasted after the warranty ends tv will be bin worthy when it was faulty at time of manufacture
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