I am trying to update my TV's firmware via USB as the TV is not connected to the network, but when I go to the link to install ( https://www.samsung.com/uk/support/model/UE60JU6000KXXU ) I am greeted with
Is there an alternative Link I can use. I have tried contacting Samsung, however, they just refuse me the file, or ask to call an engineer who is more than 50 miles away, telling me there is a fault with the TV, I just want to try the standard troubleshooting first rather than pay for someone who can do the same thing as me.
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