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Cannot Get a Hold of Firmware (USB)

(Topic created on: 13-01-2021 09:02 AM)
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misu434
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I am trying to update my TV's firmware via USB as the TV is not connected to the network, but when I go to the link to install (  https://www.samsung.com/uk/support/model/UE60JU6000KXXU  ) I am greeted with

The page you requested is not available

 

Is there an alternative Link I can use. I have tried contacting Samsung, however, they just refuse me the file, or ask to call an engineer who is more than 50 miles away, telling me there is a fault with the TV, I just want to try the standard troubleshooting first rather than pay for someone who can do the same thing as me. 

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Pugs1957
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Pugs1957
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misu434
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That firmware does work! Will it work with the TV just want to 100% make sure :smiling-face: 

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Pugs1957
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It certainly is for your tv and is not from a dodgy site so I see no reason why it shouldn't.
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