10-06-2020 04:35 PM in
As some of you have noticed in your respective TVs, if you have Anynet+ (HDMI-CEC) enabled (e.g. soundbar) you can't switch to a Bluetooth device (e.g. headphones) because it immediately switches back to the hdmi arc input. The only workaround is to disable/enable Anynet every time you want to use a BT device.
At least, that is what is happening on my Q70R and I am aware that others have complained as well.
This is very annoying and I would like to report this bug to Samsung for a possible fix. Does anyone know how to properly reach them? Confirmation of this bug on this post in other TV models is also helpful to make Samsung aware of it.
17-06-2020 10:27 AM in
I'm fully with you. Facing this issue for months now. Shouldn't be that difficult to fix. It is hard to report a proper bug apparently. Maybe a bit of twittering about it, adressing the right organization?
26-06-2020 06:10 PM in
27-06-2020 09:51 AM in
Hi, I tried twitter, a high up manager of Samsung in Netherlands. All without result. Just keep pushing them as well. Or try to find a support desk person of Samsung who wants to help us.
13-11-2020 03:05 PM in
I have bought a Q95T and face the same issue as above.
I conclude there is no progress or any comment from Samsung what so ever.
#samsung :when will this issue be solved?
13-11-2020 04:05 PM in
in a Q95T as well?? One of the latest flagships and still the same bug?
@Anonymous User please, listen to your customers, this does not seem like a hard issue to fix with a FW update
28-11-2020 02:03 PM in
Same issue here with Q90T with version 1402. I have a Sonos Beam soundbar and unable to use Bluetooth headphones without disabling Anynet+. Seriously, this a 2020 flagship TV, very disappointed with Samsung.