Black creep, freeze, and constant reset

[CuseDaddy315]

Our TV is a little over a year old...not near any heat source.  Just today a black splotch appeared in the upper right hand corner and started to spread through the entire screen with the screen resetting constantly.  We unplugged it from the wall to no effect.  We gave it a factory reset...that did not work.  For the amount of money we spent on this...it should last longer than 16 months!

[GoanGeek]

Someone in the house must have banged it up my mistake and is quiet about it.

Looks to be screen damage.

You'd probably need a new TV.

[Ry-Galaxy]

Sounds like screen bleed, which is usually because of damage & has nothing to do with software, needs replacing or repairing, unfortunately.

[CuseDaddy315]

Believe it or not...Smart Hub was not updating properly...once we did that all of the apps updated and the black plague spread stopped!