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New 55” Tv either freezes or just returns to the HDMI or Samsung chanel

Posted by 06-03-2021 01:38 AM in TV

Love our 75” tv so bought the Crystal HD 55”. Turning into a nightmare...appeared to set up ok this afternoon but now it either freezes, quickly... View Post

13-03-2021 07:50 AM

Thank you James4578 it appears the tv had a fault...sent it back View Post

Turn off Bixby on TV

Posted by 11-03-2021 03:46 PM in TV

Have a QE55. Bixby has started up, but I want to turn it off, as it is very annoying. How to do this?The manual only describes how to turn off... View Post

12-03-2021 06:26 PM

@Col51: Please can you confirm the full model number of the TV, located on the sticker on the... View Post

Struggling to update my Q9FN from Version 1310 to 1310.4

Posted by 10-03-2021 05:13 PM in TV

I have an issue with my Samsung QLED Q9FN in that it keeps turning off and back on or sometimes just turns off and doesn't automatically turn... View Post

12-03-2021 05:41 PM

@peterotoole No problem, May be a hardware issue but best to try reset to see if makes a ... View Post

The Frame 2021 - UK release dates

Posted by 12-03-2021 02:21 PM in TV

Does anybody know when the 50" and 55" models of the Frame 2021 Smart TV will be released in the UK ? It's currently possible to... View Post

12-03-2021 02:37 PM

@Mattuso: I have had a look into this, and sadly I was unable to find any further information... View Post

48 inch Smart TV

Posted by 04-03-2021 02:20 PM in TV

I need to retune my TV. I do not use Sky but should now be able to receive Sky Arts and various other channels. There seems to be no retuning... View Post

12-03-2021 08:22 AM

many thanks for your suggestion. Now resolved View Post

Q80 Gap between frame and panel

Posted by 11-03-2021 07:09 PM in TV

Hello, Ive just bought a new 65" Samsung Q80 and i've noticed a gap between frame and panel in upper left corner. Im concerned about... View Post

11-03-2021 10:02 PM

looks within manufacturing tolerance for a panel and it's bezel, it won't get worse. View Post

Q95T v1461.0 Terrible local dimming on game-mode

Posted by 25-12-2020 07:34 PM in TV

Game-mode ON vs OFF see the difference between same images captured in game-mode ON and OFF. TOTAL WASTE OF MONEY THIS IS NOT THE PREMIUM TV AS... View Post

11-03-2021 09:28 PM

None of the mode outside of game mode are playable for me. View Post

how do I connect my to my tv?

Posted by 11-03-2021 06:52 PM in TV

How do I connect my tv to my mobile View Post

11-03-2021 08:11 PM

@Wazar: If you have a Samsung phone and a compatible Smart TV connected to the same Wi-Fi net... View Post

q90t with PC via hdmi

Posted by 11-03-2021 10:52 AM in TV

After I plug my PC to Q90T TV with hdmi cable, tv is not recognizing input as PC but everything else is fine . I can see my desktop in full... View Post

11-03-2021 06:10 PM

i have the q90t and ive never experianced these problems using my pc in eiether game console mode... View Post

Apple TV/Airplay support for older TVs

Posted by 07-07-2020 02:39 PM in TV

Hello, Are there any plans to support Apple TV/Music/Airplay for 2017 and older model smart TVs? From Googling it seems I'm far from... View Post

11-03-2021 05:51 PM

Just got off phone with Samsung about this issue. It seems Samsung has no intention of upgrading ... View Post

Samsung QE55Q9FNAT 'Screen failure'

Posted by 11-03-2021 04:18 PM in TV

I own a Samsung Q9F flagship tv that I bought in December 2018. Recently around December 2020 my tv just stopped working (i.e under 2 years), it... View Post

Can Dolby Atmos be used with UN65KS9500

Posted by 11-03-2021 04:03 PM in TV

My one-connection device to the TV does mention ARC, but not eARC. I am considering purchasing the SONOS ARC for atmos sound. Is this even... View Post

no subtitles on ITV Hub

Posted by 16-01-2021 11:17 AM in TV

I have a relatively new smart Samsung TV (model UE40MU6100k) and cannot get subtitles when using the ITV Hub. It works OK with the BBC's... View Post

11-03-2021 02:36 PM

same problem - does samsung have any guidance? What I have seen from them just no good View Post

Light grey vertical bars on screen like burn-in behind picture image on new tv.

Posted by 07-02-2021 03:00 PM in TV

I am seeing light grey feint vertical thin bars on the screen (50 plus or so all the way accross. New 8k 2020 65inch model. Similar to burn-in but... View Post

11-03-2021 12:59 PM

Best solution don't buy a Samsung. View Post

USB recording playback

Posted by 17-01-2018 12:37 PM in TV

Hi, this is my first post, My TV is a UE49MU6400 When trying to watch some recordings (not all) it asks for a pin number. I have never... View Post

11-03-2021 12:09 PM

Hi Members_lYXJqvJ Thanks for your reply. The short anser is, unfortunately, no. Samsung suppo... View Post

Q90T Sky+ what am I doing wrong?

Posted by 11-03-2021 10:00 AM in TV

My Sky+ HD box is connected and set up on my Q90T. However for some reason when I select it from the home menu, it switches the box off, and... View Post

Recording to Seagate Backup Plus. Samsung UE49MU7000 49" UHD 4K

Posted by 10-03-2021 04:14 PM in TV

I have been recording successfully to a Seagate Backup Plus HDD. Suddenly I cannot access the recordings I have on HDD - the blue wheel spins then... View Post

11-03-2021 12:32 AM

Thanks for your reply. I hooked HDD up to laptop and did an Error Checking scan. It came back wi... View Post

Subtitles encoding

Posted by 10-03-2021 02:08 PM in TV

Hi guys, that’s my Samsung TV UE43TU7100KXXU. I am having issues with the subtitles on a USB stick. They are a separate fail and the TV detects... View Post

10-03-2021 10:08 PM

Check the character encoding settings on TV. View Post

UPDATE Google Play Movies & TV app no longer working

Posted by 21-04-2020 10:51 PM in TV

UPDATE. While I was on the phone to the UK hotline, the Google Movies app started working again on my Frame 2019 55" model. RECOMMENDATION: If... View Post

10-03-2021 07:39 PM

It makes me so mad when something doesn't work. I come home from work, tired and can't even watch... View Post

Google assistant is missing on the voice selection

Posted by 10-03-2021 11:39 AM in TV

I can't connect my TU8000 google assistant from my phone. It says PAKSTv in not available due to this device is linked to another user. When I... View Post

Issue with TV. Need help

Posted by 17-08-2020 04:01 AM in TV

So I bought a Samsung 58inch class 4K ultra HD (2160P) HDR Smart LED TV a month ago and I have been getting this... View Post

10-03-2021 11:10 AM

I have a similar issue, was this sorted for you? View Post

Samsung The Frame Bluetooth Connection Problem

Posted by 20-05-2020 07:18 PM in TV

When I connect my iPhone to my Samsung The Frame TV using Bluetooth and try to watch Sky Go on the TV (from my phone), the TV drops into art mode.... View Post

10-03-2021 02:09 AM

Hello - did you ever figure out how to fix this? I’m having the same problem. Thanks! View Post

apps not available

Posted by 09-03-2021 09:35 AM in TV

Hi everyone, I recently bought a GU50TU8079 in Germany. I want to install Greek apps but although the TV is in the compatibility list, the... View Post

09-03-2021 08:36 PM

Hi James4578, Thank you for the help. Unfortunately the tip didn't work. To start my remote co... View Post

Tv screen problem crosses in picture

Posted by 09-03-2021 05:35 PM in TV

Hi can anyone tell me what is going on with my samsung tv screen plz see pics its just sarted to happen when the screen is... View Post

09-03-2021 07:05 PM

But its happening when the film is playing you can see the pattern through the picture. I will ta... View Post

Apple TV on tv model ue40h6400

Posted by 03-03-2021 06:13 PM in TV

I have been trying to find Apple TV in my Samsung ue40h6400, however it doesn’t appear to be something I can find on the apps. My tv is around 5... View Post

09-03-2021 07:03 PM

Yes the Apple Tv app was available on select 2018 models plus 2019 sets and beyond generally. Se... View Post

Q60 Turning itself on and off instantly

Posted by 06-03-2021 02:04 PM in TV

I have the QE65Q60RATXXU model. Today it has started turning itself on and off repeatedly. Just wondering if anyone has had this problem? View Post

09-03-2021 06:42 PM

Hey @Members_E1Qju2W, have you tried changing the power socket the TV is plugged into? Let's ... View Post

Mirroring Issue with Peacock TV

Posted by 08-03-2021 10:38 PM in TV

Seeking help. Bought two new Samsung TV's last weekend. Found out the Peacock app isn't a download option as an app so have to use... View Post

09-03-2021 06:13 PM

Thank you Chris - I have a feeling it is the Peacock app that is blocking the ability to mirror. ... View Post

Error code

Posted by 07-03-2021 10:48 PM in TV

I am getting the error model bind code with the TV and am able to connect to anything in the smart hub. In network it says I am connected to... View Post

09-03-2021 05:12 PM

Hi @Dholla What's the full model code and software version of your TV please? Go to Home ... View Post

Q90T and 120hz 4k - How to make it work with my RTX 3090 powered PC

Posted by 27-01-2021 01:42 AM in TV

I am scratching my head big time.I have Windows 10, a 3090, and a Q90T.But no matter how I toy with the settings, when I enable 120hz 4k I get... View Post

09-03-2021 03:46 PM

So that firmware update did nothing.Upon getting up this morning and turning on the TV, I once ag... View Post

Samsung TV

Posted by 09-03-2021 12:58 PM in TV

Hi I have 13 Samsung smart tv (75) i need to be able to stream to the TV from IPads but if i connect through bluetooth i can only get sound... View Post