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Paired Bluetooth ear buds to tv but no sound 😞

(Topic created on: 28-05-2024 04:32 PM)
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BigTone1
Apprentice
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Model code - QE75Q80BATXXU
Software version - T-PTMDEUC-1622.4
SN - 0JRC3HKT300014W

Hi, hope someone can help. 

I've got the above tv and tried everything I can to pair my Technic EAH-AZ80 arbuds but don't get any sound.

The TV tells me that they are connected and I can change volume with the ear buds, confirmed on screen, but I get no audio playback 😢 even at 100 on volume. 

Is there a setting somewhere I'm missing (I even tried dual output through TV and buds but no change) or are they not compatible? 

Bluetooth should be Bluetooth right, or is it locked to samsung only devices? 

Any help much appreciated 🤞

 

 

 

 

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BigTone1
Apprentice
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So thanks everyone for all your help, lol. 

For averyone else who might be having the same problem, I've found the answer.

After pairing unplug ya TV for 30 seconds. Turn back on, pop ya buds in and will auto connect to tv, open the Technics app, if no sound still change the Technics to the LDAC codec (limited to 2 connections but prioritising audio), the audio should now work and the app will disconnect from the headphones so make sure your on the right audio profile beforehand (voice/bass/powerful etc) 

Hope that helps someone 😁

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Solution
BigTone1
Apprentice
Options

So thanks everyone for all your help, lol. 

For averyone else who might be having the same problem, I've found the answer.

After pairing unplug ya TV for 30 seconds. Turn back on, pop ya buds in and will auto connect to tv, open the Technics app, if no sound still change the Technics to the LDAC codec (limited to 2 connections but prioritising audio), the audio should now work and the app will disconnect from the headphones so make sure your on the right audio profile beforehand (voice/bass/powerful etc) 

Hope that helps someone 😁