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RU7400

Posted by 27-04-2022 08:30 PM in TV

Hello, I'm using a RU7400 TV. When I try to play a video file with embedded subtitles in it, it sees only a portion of subtitles, not all.... View Post

Bixby not working after fw update to 2010 - smart monitor m7

Posted by 27-04-2022 11:28 AM in TV

The subject pretty much sums it all. After fw update to 2010 (26/4/22) on smart monitor m7 bixby no longer loads on prompt from remote. It... View Post

05-05-2022 08:47 AM

A quick update - bixby started to work on its own. Seems also quicker in recognizing commands. View Post

QN800A PS5 VRR no game bar details!

Posted by 26-04-2022 11:37 PM in TV

Hi, Is it me or is the game bar not showing the VRR as on!? The signal details in self care shows free sync,... View Post

15-06-2022 01:10 PM

Yes, I got the update yesterday and it fixed this issue. View Post

TV with a slope!

Posted by 26-04-2022 09:24 PM in TV

I have a 55" Q90T Flagship QLED 4K HDR Smart TV (2020) and it slopes! Samsung sent me a replacement stand but it still slopes which means its a... View Post

27-04-2022 01:18 PM

Indeed, although I managed to level my cheap 22" stand by adding some extra black rubber under the o... View Post

Can't watch NETFLIX

Posted by 26-04-2022 02:59 PM in TV

Have this samsung TV model number UE49MU6470 and was watching NETFLIX on it but now can't so if anyone can advise I would be grateful thanks ... View Post

29-04-2022 07:36 AM

Troubleshoot and it was the WiFi router which was faulty contacted by service provider new one broug... View Post

The Frame 2019 - Bluetooth does not pair

Posted by 25-04-2022 04:30 PM in TV

Hello, I have been experiencing Bluetooth pairing issues with three different headsets (Sennheiser, Beats and Plantronix), while the pairing... View Post

09-06-2023 11:07 PM

Hello, I have the same problem while trying to pair Sennheiser Momentum 2 to The Frame 32''. Indeed,... View Post

Multiple screen panel failures

Posted by 25-04-2022 12:28 PM in TV

Hi, I bought Samsung smart tv in May2021. Started well but soon went pair shaped with screen panel failure ! Not once but 3 times now had 2... View Post

11-08-2023 08:03 PM

I bought my Samsung QLED QA58Q60TAU on 12th May 2021, the panel failed 3 days ago and I'm 3 months o... View Post

If I change the size of my screen for gaming with my PC, do I lose anything like VRR or drops to 8 bit?

Posted by 24-04-2022 10:18 PM in TV

Hi, everyone. If I change the size of my screen while gaming with my PC, do I lose anything like... View Post

The Frame warranty

Posted by 24-04-2022 09:01 PM in TV

Dear Experts, I've bought The Frame TV 43'' in April 2022 in the UK. The model is QE43LS03AAUXXH. How long does the warranty last... View Post

25-04-2022 04:19 PM

Hi @About35 The standard warranty is 1 year. However some stores offer extended warranties, Richer S... View Post

The Frame 43'' QE43LS03AAUXXH Vs QE43LS03AAUXXU

Posted by 24-04-2022 08:12 PM in TV

Dear Experts, I've ordered a The Frame 43'' model QE43LS03AAUXXU (ending with 'U'), but, I've received a slightly... View Post

25-04-2022 04:59 PM

@About35 The last two letters relate to the country code and XU is used for the Uk, it seems a few E... View Post

Audio description

Posted by 24-04-2022 08:11 PM in TV

I have a new Samsung tv, it is programmed for audio description and I can’t get alter it. It is dreadful, please can someone help! View Post

24-04-2022 11:21 PM

It should be in Settings, Sound , accessibility. Then you should find the option to turn on/off audi... View Post

5 year Warrantee for TV

Posted by 24-04-2022 04:13 PM in TV

Please help - I cannot register my TV for the 5 year warrantee on the Samsung website for love nor money! It will only let me register 2022 models.... View Post

11-04-2023 01:35 PM

@Stephen Quigley : If you purchased a qualifying TV from our website, and it has been less than 90 d... View Post

Too many reservations - recording failure

Posted by 24-04-2022 03:00 PM in TV

I've got the too many reservations error when trying to add a recording. I've re-tuned and turned on and off several time but this... View Post

24-08-2022 05:22 PM

I have the same problem (too many reservations error) when trying to add a recording and have also t... View Post

Serial number

Posted by 24-04-2022 11:43 AM in TV

Hi trying to register my 24 inch smart tv,it won't recognise my serial number.Two letters that look like an O have a line through them,any... View Post

24-04-2022 11:56 PM

It's a zero. 🙂 View Post

Google assistant

Posted by 24-04-2022 08:11 AM in TV

We have just bought a SAMSUNG - UE32T4300AKXXU 32" Smart HD Ready HDR LED TV from Currys, in the description it says it has google assistant.... View Post

03-07-2022 04:43 PM

Disappointing to say the least in that case. Mine's a 2021 screen and doesn't even have that option.... View Post

Alexa set up in new NeoQLED Samsung TV using amazon account in the wong country

Posted by 24-04-2022 03:48 AM in TV

Greetings I am new to this forum, and also Samsung smart TVs, and hence amy very much feeling my way. I live in Australia, and set up my new... View Post

TV keeps switching from optical to TV speakers

Posted by 23-04-2022 05:55 PM in TV

I have a Samsung QN65Q6OTAFXZA that I’ve had for about a year, bought brand new. Just a month or so ago the tv auto switches the sound output... View Post

12-07-2023 08:12 PM

I found a solution, but it's not the best. First, I'd like to share that I've had issues with Samsun... View Post

Samsung QLED Q60A - SOUND EQUALISER GREYED OUT

Posted by 23-04-2022 05:21 PM in TV

Just bought a Samsung QLED Q60A Smart TV and the sound needs more bass however in settings the sound equaliser is grey out - what am I doing wrong ... View Post