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Power on and off using Anynet+

Posted by 09-04-2017 12:50 PM in TV

Looking after my niece's house by mistake clicked on ITV Hd, now can't access anything else, please help View Post

09-04-2017 02:39 PM

Hi @Sallyallyab. Is there a satelite set-top box connected to the TV? And are you able to tell us th... View Post

Samsung UE49KU647ouxxu TV Hdmi 1 issue

Posted by 09-04-2017 11:58 AM in TV

the sound from the hdmi port 1 has stopped working again on my Samsung UE49KU647 TV, first time i called samsung support they reset the port but... View Post

14-04-2017 11:56 AM

Have you contacted our Support Services, @Bespoke-Paul? What do you have plugged into the HDMI port? View Post

Itv hub

Posted by 09-04-2017 10:26 AM in TV

Hi I have accidentally deleted my itv hub tile off my smart tv. Can anyone help me to reinstall it please. Thanks View Post

11-04-2017 12:30 PM

Hi @Gill2. Have you tried searching for it in the Smart Hub? View Post

UE40J6300 Startup: Default Input

Posted by 09-04-2017 09:42 AM in TV

My wife is dealing with the onset of dementia. She is no longer able to go thorugh the steps to change the input on the TV. Can I force it to... View Post

11-04-2017 12:26 PM

Hi @CharlieM. You may need to reset the TV. Go to Menu > Support > Self Diagnosis > Reset. When tuni... View Post

Bluetooth on TV UA48JU6000

Posted by 08-04-2017 09:47 PM in TV

Hi I have TV UA48JU6000 and I would like to klnow it's have a Bluetooth connectivity? Thx, Avi View Post

10-08-2017 09:39 AM

Hi @riko. Unsure if you've received a reply from the Support folks in Israel since you posted this, ... View Post

Model UE52D5520R

Posted by 08-04-2017 09:04 PM in TV

My TV won't switch off even when touching the power buttom. TV plugged straight into wall & digital aerial cable connected direct to TV. ... View Post

14-04-2017 11:53 AM

Try unplugging your TV for a while and plugging it back in, @NickM. Does the TV work normally during... View Post

Ex display samsung tv help

Posted by 08-04-2017 07:34 PM in TV

Hello Recently purchased an ex display Samsung TV. Switched it on and it's stuck on hdmi 2 won't allow to change to anything else... View Post

18-04-2017 10:12 AM

Hey @Dee2, Where did you buy your TV? I recommend contacting the retailer about this as the TV may b... View Post

Firmware update

Posted by 07-04-2017 11:41 AM in TV

Internet connectivity issues on 49 inch curved Ultra HD. Is a firmware update available for this issue? View Post

07-04-2017 06:06 PM

Hi there @smilelessrainma. What's the model number of your TV and the current firmware version on it... View Post

Network on tv

Posted by 06-04-2017 03:00 AM in TV

Tv does not detect usb wifi dongle View Post

07-04-2017 06:02 PM

Hi @Tv2. What's the model number of your TV? And which Wi-Fi dongle are you trying to use with it? View Post

JS9000 Netflix HDR

Posted by 05-04-2017 09:12 PM in TV

Samsung Moderator please answer this: When will Netflix HDR be available for the JS series? US models supports this function through firmware 1481,... View Post

10-07-2017 11:53 PM

1500.3 View Post

UE55JS8500 - Pointer use with Netflix

Posted by 05-04-2017 11:26 AM in TV

Hi all I have a UE55JS8500 which I really enjoy. I subscribe to Netflix and used to love the user interface where I could use the pointer on... View Post

14-04-2017 11:33 AM

Hey @Bally! Does the pointer on your remote work on other apps or is this a 'Netflix only' issue? Wh... View Post

55" JU6500 6 Series Curved UHD 4K Smart TV USB playback

Posted by 04-04-2017 10:32 PM in TV

Hi All Have been watching films etc from USB stick with no problems since I bought the TV 18 months ago but now although I can see the files... View Post

07-04-2017 06:00 PM

Hi there @modeno65 :smileyhappy: What's the current software version on your TV? Menu > Support > Co... View Post

Display port problem

Posted by 03-04-2017 08:54 PM in TV

Hi About a year ago i bought a U28E590 4K monitor. after a few days when i turned it on it would just flash a black screen and the power light... View Post

08-04-2017 11:56 AM

Hey @Choccyshop. Have you tried a different cable and reset the Monitor? If these steps have been ta... View Post

tv black screen

Posted by 03-04-2017 08:04 PM in TV

my newish ku6100 tv now boots up with black screen , have to switch source on and hit ok button to clear it ? any ideas out there please ? View Post

07-04-2017 05:57 PM

Hi @ashlan. :smileyhappy: What's the current software version on the TV? Settings > Support > Contac... View Post

Tv switching sources problem

Posted by 03-04-2017 01:01 PM in TV

Hello, I had my new TV delivered yesterday. I only use 1 input source (HDMI1) as I channel all my devices through an AV amplifier. While watching... View Post

03-04-2017 04:50 PM

Hi @batguano. What's the model code and software version of your TV? Go to Home > Settings > Support... View Post

Ks8000 hdr+ Viewing mode goes dim on sky hd channels but works when 4k signal or hdr with netflix

Posted by 03-04-2017 08:12 AM in TV

Ks8000 its special viewing mode hdr+ goes dim when watching non hdr or 4k like the sky hd ( still need upgrade to sky q) ive tried changing... View Post

26-07-2017 09:24 AM

Hi hdr+ is for standard content to give you that hdr look. hope that helps. View Post

All 4 freezes

Posted by 02-04-2017 10:06 PM in TV

Hi, is anyone else having problems using All 4. I get as far as the Hello screen but cannot proceed from there by clicking on the continue... View Post

03-04-2017 04:31 PM

Hi @AlanB. What's the model code of your TV? Is this just happening with the All 4 app? Are other ap... View Post

KS8000 frozen Amazom app

Posted by 31-03-2017 01:08 PM in TV

1) Have had the ks8000 since 16/02/2017. This tv seems to have problems and I feel I've downgraded since my excellent 6 series Samsung. Biggest... View Post

14-04-2017 07:16 PM

Be sure to keep us updated on this, @alanrco! We're glad you've resolved your issue. :cathappy: View Post

55ks9000 set up for xbox one gaming

Posted by 29-03-2017 02:48 PM in TV

Hi I'm hoping some people will be able to help me out with this. My new tv is confusing me as I don't have a clue what the best way to... View Post

03-03-2019 03:45 PM

I was also given this link by one of the moderators. Hope it helps https://www.samsung.com/ca/suppor... View Post

Samsung themes

Posted by 28-03-2017 09:42 PM in TV

Hi i am trying to purchase a theme from samsung themes but when I try to pay for it it is showing an error or saying payment in progress but never... View Post

31-03-2017 02:00 PM

Hey @Kc1, What product are you using and what software version is it running on? View Post

TV

Power on and off using Anynet+

Samsung UE49KU647ouxxu TV Hdmi 1 issue

Itv hub

UE40J6300 Startup: Default Input

Bluetooth on TV UA48JU6000

Model UE52D5520R

Ex display samsung tv help

Firmware update

Network on tv

JS9000 Netflix HDR

UE55JS8500 - Pointer use with Netflix

55" JU6500 6 Series Curved UHD 4K Smart TV USB playback

Display port problem

tv black screen

Tv switching sources problem

Ks8000 hdr+ Viewing mode goes dim on sky hd channels but works when 4k signal or hdr with netflix

All 4 freezes

KS8000 frozen Amazom app

55ks9000 set up for xbox one gaming

Samsung themes

Samsung TV Plus App, affecting Freesat, having to retune each time

Multi output audio

What is this slot on home page for and how do I get rid of it?

Samsung TV volume goes up automatically to 100

Regional Tuning

Time shift not available in new tv

QN85 TV not connecting to PC via Samsung Easy Connection when internet has VPN

Samsung TV won't instantly connect to SmartThings via Ethernet

Tv info showing on screen

Can you turn the default subtitles setting to "off" on the media player?

Steam Link will no longer be available on Samsung TV

Re: On-screen volume display

Re: Firmware version 1602.2-November 2023 for 2022 NeoQLED and QLED TVs: BUGS and/or anomalies