how do i locate the latests firmware for my samsung 3D tv model UE46C7000WKXXU
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AntS
Are you able to see and select "By Channel" in the update options?
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Posted by
Sami
Feb 25, 2017 4:07:48 PM
in
TV
I have discovered that Samsung Smart should have a connection with telefrance at a monthly cost. I cannot find it. Any suggestions?
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509 Views
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KellyM
Hey
@Sami,
We recommend getting in touch with the app provider for details on how... View Post
Hi all i have a 3dtv with shadow ghosting on the screen has anybody any ideas pleasr
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393 Views
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Graeme13
Model ue48h6240ak
Software t-mst14deuc-2860.2
Yes all sources and pic test
Thanks g
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Does anyone know why isn't the Netflix App available on the LT series? and if it will be?
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448 Views
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AntS
Hi
@ShellFash! :smileyhappy:
TV apps are tailor-made for each model by the app de... View Post
Posted by
Dakeb
Feb 23, 2017 11:42:25 AM
in
TV
I have my Amazon Firestick in HDMI4. Setup doesn't recognise it, in fact it wants to set it as an Apple TV.
All I can do is manually... View Post
756 Views
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AntS
Hi there,
@Dakeb.
Is the TV and the Firestick on the latest software? Plus, is An... View Post
Posted by
MIsterV
Feb 25, 2017 10:02:45 PM
in
TV
My week old UEK49KS7000 has an issue where it will not come out of standby. When I try and turn it on the standby light and the screen just... View Post
445 Views
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AntS
Hi
@MIsterV.
Which source is it selected to switch on to?
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Posted by
Dan86x
Feb 28, 2017 9:59:34 PM
in
TV
The screen goes black for a second or two then returns to normal and it happens even if the menu is up so it's not a outside source problem... View Post
526 Views
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Rajan29
Are you getting this issue when playing games on PS4? I've got the same issue but only when i... View Post
Posted by
alanldg
Feb 21, 2017 11:58:10 PM
in
TV
red hue on dark scenes 10mm band around bezel is the correct colour
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772 Views
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JessL
Could you send us an image of the Picture Test?
If it appears during the Picture Tes... View Post
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316 Views
1 Replies
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AntS
Hi
@clarejenkind.
What's the model number of your TV? What else do you have conne... View Post
I have a new Sky remote control unit but I cannot find the Samsung code to set it up the remote works fine except for the volume control. My TV... View Post
2052 Views
1 Replies
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AntS
Hi there
@Finepix6800. :smileyhappy:
Have you followed the setup guidance from Sk... View Post
In the last couple of days a thin blue vertical line has appeared on my UE49KU6400U TV. It looks like a blue biro line and is a couple of... View Post
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AntS
Hi
@Missus_grrr.
Sounds like an engineer needs to take a look, so it may be worth... View Post
Posted by
maddog
Feb 22, 2017 10:54:19 AM
in
TV
Hi,
I have a LE40D580 and it has developed some horizontal lines abouth halof the picture.
I doesnt matter which source is used.
... View Post
447 Views
3 Replies
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AntS
Thanks. Definitely sounds like a hardware issue then. Difficult to say exactly what needs to ... View Post
HI, Can you help?
Amaon video stopped working so as i couldn't find how to uninstall the single app I reset the smart hub. Big... View Post
2537 Views
1 Replies
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devonshirelass
Update: It finally started working.. had turned off and on again..waited some more... not sur... View Post
Posted by
Mark2
Feb 22, 2017 3:57:30 PM
in
TV
When I leave my UE40KU6400 off for a few hours and switch it on again I get no picture or sound, just a black screen. If I then select TV input... View Post
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JessL
Have you tried using the Fire TV box with a different TV?
Also, try switching the sou... View Post
Does anyone know where I can get a samsung wireless keyboard to use with my series 6 smart tv. thanks
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JessL
You can find our Bluetooth Keyboards here. For information on how to connect it to your TV, t... View Post
Posted by
Adam2
Feb 2, 2017 5:18:08 PM
in
TV
Hi I have some verticle coloured lines that have appeared on the left hand side of the screen. any ideas?
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2691 Views
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Missus_grrr
Hi. I think I have something similar - a thin vertical blue line has appeared from top to bot... View Post
Hello,
First post. Go easy.
I have a Samsung UE48HU7500. Never really explored it's features until now (i know, i know).
I subscribe... View Post
865 Views
3 Replies
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Philfer
Hi
I have a 55 inch HU7500 which is ok with Netflix 4K. Check your internet speed using the... View Post
Posted by
Jake
Jan 5, 2017 9:51:54 PM
in
TV
My UE43KS7500 TV is connected wirelessly to my Netgear WNR2200 Router (strangely if I hardwire it it cannot see DLNA devices on my network but... View Post
611 Views
2 Replies
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AntS
Hi
@Jake.
It might be best to use a wired connection here - and to get in touch w... View Post
The television will only respond to the remote for about the first 5 seconds after turning on. It may eventually turn off (after several... View Post
854 Views
1 Replies
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KellyM
Hi there
@puffernutter,
Can you disconnect all external devices from the TV, incl... View Post
Posted by
cw66
Feb 19, 2017 5:27:22 PM
in
TV
how do l update the old netflix version to the new one on my smart tv
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384 Views
1 Replies
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AntS
Hi
@cw66.
What's your TV's model number?
A Smart Hub reset automatically ... View Post
Posted by
jsomers
Feb 18, 2017 1:55:21 PM
in
TV
Hi,
The volume is not changing on my 2 month old 40" J6240 from TV remote, sky remote or smart view app.
Has anyone come across... View Post
588 Views
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jsomers
From TV itself. I temporarily sorted it out by unplugging the TV from the mains, waiting 10 s... View Post
Posted by
FeyiO
Feb 2, 2017 1:59:13 PM
in
TV
I got 6 units of 75" JU6400 6 Series Flat UHD 4K Smart LED TV and for one particular unit the PCB(bn94-10160b) keeps getting blown. I have... View Post
457 Views
1 Replies
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KellyM
Hey
@FeyiO,
We'd recommend having a chat with one of our Support Centres about th... View Post
Posted by
Vidas
Feb 11, 2017 3:44:22 PM
in
TV
I don't like a new Samsung UE5600AK at all. It's freezing, dropping internet connection, forgets wifi password and most important,... View Post
354 Views
1 Replies
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KellyM
Hi there
@Vidas,
Can you provide the full model code and current software version... View Post
Every time I turn on my 55ks7000 tv a very annoying notification "Samsung account: connected as ....." pops up on top of the screen... View Post
1107 Views
1 Replies
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KellyM
Hey
@Thelazydesigner,
Resetting the TV should clear this:
Settings > Sup... View Post
I recently bought a samsung UE48J6300AKXXU and grey lines are part of the picture constantly especially apprent in white background and during... View Post
3766 Views
1 Replies
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JessL
Thanks for posting,
@stefan_a!
Do these lines appear during a Picture Test? If th... View Post
Posted by
Ronn1
Feb 15, 2017 10:16:56 AM
in
TV
We bought our son a 32inch smart TV. It hasn't been knocked or banged but cracked on the inside. On looking for a replacement screen to... View Post
516 Views
1 Replies
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AntS
Hi there, Ronn1. :smileyhappy:
It's not a fault we're aware of. How long ago did you ... View Post
Just got my new tv and overall is great, but I cant watch any football as the pitch is way too green and unrealistic!
Can I isolate the green... View Post
749 Views
3 Replies
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RyanM
Glad that's worked
@DaveFitz1! We hope you can enjoy the football (depending on which tea... View Post
Hello, and thanks for taking time to read.
Basically ive just inherited a PS51D550 HD 3D TV and theres a few problems, first of all i have 4... View Post
604 Views
1 Replies
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AntS
Hey there, Teddyruxbin! :smileyhappy:
Are you able to run a Picture Test on your TV t... View Post
Posted by
allen7
Feb 9, 2017 11:51:35 AM
in
TV
Yesterday i've bought ''Samsung UE60KU6070'' TV..
By picture settings i have few options1.standard... View Post
465 Views
1 Replies
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KellyM
Hi there
@allen7,
The model code provided doesn't appear to be a UK version, wher... View Post
Can you connect bluetooth headphones to the Samsung UE50KU6000? Or do you need some sort of adapter? I'm thinking about buying the tv but I... View Post
3688 Views
1 Replies
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KellyM
Hello and welcome,
@stevensben,
The KU6000 does not feature Bluetooth, so can't b... View Post
devonshirelass
Missus_grrr
