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Legs for the Serif Tv Stand

Posted by 29-11-2020 11:25 PM in TV

Is there a way to buy longer legs for the serif TV so it sets up higher? View Post

29-03-2021 12:03 PM

@CarlosBudd @AA777: I've had a look into this for you, and unfortunately we do not sell d... View Post

Smart view

Posted by 29-03-2021 09:02 AM in TV

Hello, I have problem to connect my Note 20 ultra with the Samsung smart tv. View Post

29-03-2021 11:53 AM

@Liamkabi: I'm sorry to hear that you're having some trouble connecting your Note 20 Ultra to... View Post

invalid MAC address

Posted by 10-12-2020 08:17 PM in TV

Our TV LT32E390S has lost it's wireless connection to our home network. When trying to reconnect it I'm getting the following... View Post

29-03-2021 11:06 AM

Hi we have the same problem: MAC address is missing, spoke on live chat but they couldn’t help, s... View Post

TV turns itself on!

Posted by 21-02-2021 03:21 PM in TV

I have a UE32M5520 tv which has a number times turned itself on. It only has a power cord and aerial lead plugged in. We do have other... View Post

29-03-2021 10:19 AM

In what mode your TV turned on? There are 3 possibilities here: 1. Tv was turned on via Sma... View Post

Atmos not working

Posted by 29-03-2021 09:46 AM in TV

Hey I have UE55RU8002UXXH tv and HW-K960 soundbar (same as HW-K950). I know that my sounbar does not support atmos via ARC so i have also... View Post

Sound connection

Posted by 29-03-2021 08:53 AM in TV

I have a Sonos sound bar for my UE-43NU 7400UxxU TV. Connecting the sound bar via HDMI in 3 ARC automatically cancels sound to the TV speakers. ... View Post

Subtitles

Posted by 27-03-2021 02:28 PM in TV

I have a Samsung smart tv and can access subtitles on all film and catch up channels but NOT on itv hub I have gone to menu and update to no... View Post

28-03-2021 10:16 PM

Hi @David Clover Have you ensured that Subtitles are turned on? https://help.itv.com/hc/en-u... View Post

Q90T TV table top stand fitting

Posted by 26-02-2021 08:23 AM in TV

Hello, My Q90T TV was delivered yesterday. After I fit the stand, I see that the plastic component of stand is not flush with the back of the TV... View Post

28-03-2021 05:40 PM

Thank you. There definitely seems to be a problem with the plastic bracket in terms of firmly sec... View Post

Unable to receive Freesat channels on q80t TV

Posted by 18-11-2020 10:05 AM in TV

I have just bought a new Q80 t Tv . I want to use the freesat buit in option to receive these channels and not use the sky box . On the sky box and... View Post

28-03-2021 04:54 PM

I was just wondering if you solved your problem? I have the exact same issue! Any help would be m... View Post

All 4 app - content unavailable

Posted by 28-03-2021 10:35 AM in TV

I can see lots of threads on the All4 app and how it stops working. I’ve followed suggested remedies of reinstalling the App, resetting the Smart... View Post

28-03-2021 04:15 PM

Hey @Radders76, which year was your TV manufactured? “All4 will no longer be available on 201... View Post

QE55 Q60 TV and HW-450 SOUNDBAR CONNECTION SOUND ISSUES WHEN TURNING TV ON

Posted by 28-03-2021 01:25 PM in TV

Hi Everyone, I have a QE55 Q60 tv along with a Samsung HW-450 sound bar which is currently being connected via an optical cable. When I turn the... View Post

Tv problem

Posted by 28-03-2021 10:49 AM in TV

I wonder if anybody could help I have a UE40C8000 tv it is about 10 years old, The last week when I switch it on it has a red line straight down... View Post

28-03-2021 11:20 AM

This means changing the HDMI or Scart lead you are using right now View Post

UPGRADING

Posted by 27-03-2021 07:07 PM in TV

We are looking to upgrade our Samsung TV and after research thinking of getting the QE43Q 60AAUXXU 43" like the option to enhance the sound.... View Post

Anonymous 28-03-2021 09:14 AM

If you want to enhance the sound, you could just purchase a soundbar for your Smart TV View Post

Samsung TV volume goes up automatically to 100

Posted by 05-03-2021 06:51 PM in TV

Without touching the remote control the sound on my television goes from 0 to 100, and the red light at the bottom of the television repeatedly... View Post

28-03-2021 02:48 AM

Yes! After some research I found an article that recommended removing the batteries from my FireS... View Post

PC MODE after the 1497 firmware update of the Q95T

Posted by 27-03-2021 11:23 PM in TV

after multiple resets with the 1497 firmware in PC MODE , the result is the same , a fuzzy and not crisp video output ,... View Post

UPGRADING

Posted by 27-03-2021 07:01 PM in TV

We are looking to upgrade our Samsung TV and after research thinking of getting the QE43Q 60AAUXXU like the option to enhance the sound. Anyone out... View Post

Best Wall Mount QE65QN90AATXXU

Posted by 27-03-2021 03:18 PM in TV

having just pre ordered the QN90A I'm a bit stymied on the wall mount. I guess my criteria would be no gap (or as little as possible) I guess... View Post

Netflix

Posted by 27-03-2021 11:24 AM in TV

Netflix sometimes annoys me as you can't watch Disney on it. Some might say to get Disney plus but it is still quite annoying. Other than this... View Post

QLED-Q6FN does not show the HDR10+ Icon when streaming Amazon Prime Video HDR10+ content

Posted by 08-05-2020 01:30 PM in TV

Hi, QLED-Q6FN (QN55Q6FNA) is supposed to have HDR10+ support. However, it does not show the HDR10+ sign when I play HDR10+... View Post

26-03-2021 10:47 PM

Hi Gilson, I have a Q6FN, I'll try mine too. Thanks. View Post

Samsung Smart TV Several Issues

Posted by 25-03-2021 07:51 PM in TV

Hello, So my TV has been working for many years until the end of last year start of this year 2020/2021. It would just delete apps from my smart... View Post

26-03-2021 04:47 PM

Hi @Jedda I have checked and you have latest firmware which was released January 2021, http... View Post

Samsung one connect box problem

Posted by 25-03-2021 08:46 PM in TV

Went to watch tv this morning, tv tried to update, one connect mini disconnected and restarted the tv, TV stuck in endless loop of trying... View Post

26-03-2021 04:18 PM

Hi @Adee1 Have you tried factory reset after disconnecting mini and before connecting again? ... View Post

ATMOS Center channel coming from right speaker

Posted by 04-03-2021 10:26 PM in TV

Hi, I have a Samsung Q80T television and I am experiencing problems playing ATMOS content on both the Amazon video and the Netflix native... View Post

26-03-2021 03:20 PM

I just got off the call with Samsung. We checked passthrough ATMOS from HDMI 4 to eARC, which wor... View Post

series 5 LAN socket connection

Posted by 26-03-2021 12:39 PM in TV

My Samsung 32" smart TV is connected to the internet via it's internal Wi-Fi connection. can I use the TV's LAN socket to... View Post

26-03-2021 02:16 PM

Hi @oldpete, thanks for reaching out about the connectivity on your TV. You won't be able to ... View Post

Samsung TV and monitor remotes connected to both devices

Posted by 26-03-2021 10:12 AM in TV

Hello, I have Samsung's smart tv and smart monitor, both of which came with a similar remote control (BN59-01298G) that operates via... View Post

Disney+ on KS7000 - not in 4K

Posted by 25-03-2020 10:52 AM in TV

Installed the Disney+ app yesterday on my TV. It works fine in terms of playing content. The issue is that all the films that are... View Post

25-03-2021 08:51 PM

Update 1 year on and disney and samsung have rectified the problems with the 4k issue on ks7000 a... View Post

TV soundbars

Posted by 04-03-2021 02:55 PM in TV

Can a Philips sound bar be connected to any Samsung TV. View Post

25-03-2021 05:37 PM

Sorry for the lenthy reply James. I asked the question because I am about to purchase a 43 inch ... View Post

Disney+ App Error Code 1021

Posted by 18-10-2020 03:07 PM in TV

Hello all, After having the error code 1016 a couple of months ago (now resolved) the next problem that has just stopped the Disney+... View Post

25-03-2021 12:07 PM

I have the same issue.. When i turn off the tv after reset smarthub, the issue appears again..... View Post

Fire Stick Alexa Changes TV Source Input

Posted by 25-03-2021 01:41 AM in TV

When I use Alexa on Fire Stick, my Samsung TV automatically changes to another source device. How can I stop this? View Post

25-03-2021 11:20 AM

Report this to Amazon because they will need to update the Fire Stick firmware to fix that issue.... View Post

Samsung TVs Forum Controlling a Samsung TV remotely (for someone with dementia)

Posted by 25-03-2021 08:02 AM in TV

My mum has dementia and lives on her own. She is finding it increasingly difficult to find channels and I wonder whether it is possible to change... View Post