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Original topic:

all buttons on remote and tv, turn tv on and off only

(Topic created on: 04/10/20 22:02)
coxy79
First Poster
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TV

hi my ue50ru7020k can only be turned on and off with the remote or tv buttons. if any button is pressed it will only do one of these to things, also at the same time the red led is blinking   rapidly.

I have taken the batteries out of controller, and unplug the tv for 30minutes, but no change.

Any help

3 REPLIES 3
CarloL
Moderator
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TV

Hey @coxy79, are you still experiencing this issue or did you manage to get it sorted? If not, are you using the remote control that came with the TV? Is the TV up to date? Menu > Settings > Support > Software update > Update now. 

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Mg1953
New Member
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TV

Hi did you ever find a solution for your tv. My Samsung is doing the same

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coxy79
First Poster
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TV
hi. I unplugged the tv and all connecting devices. for 24hrs. multiple times. I had arranged for the tv to be taken away to be repaired (under warranty).and finally it just started working. the repair guy was of the thinking it had been overloaded with re sets, and updates.....
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