Alexa and Samsung Smart TV

[Alan1955]

Hi,

I have a couple of Samsung smart TVs that use Alexa. Until yesterday when I asked Alexa to turn over the channel, she replied 'turning to channel ? on living room tv". Now all I get is 'ok'.

Is anyone else having this trouble?

Thanks in advance,

Alan.

[Robin999]

Hi,
Don't know if it is connected, but It's funny that you mentioned it because my Echo Dot went all weird on me yesterday, too. I rebooted it, and it started working okay. Do you have the ability to reset the app on your TV? (Sorry, I don't know your TV model, so I'm unsure what interaction you have with Alexa, if any).

[Alan1955]

I will try unlocking the app and relinking it tomorrow

[Robin999]

🤞