Absolute Radio app

[Godders68]

I cannot get any sound from the Absolute Radio App. 

App opens ok and shows all the stations and songs playing but no sound. 

All the other Smart TV apps work fine such as Spotify, iPlayer 

any ideas? 

[ChrisM]

Hi @Godders68 

Could you confirm the model code and software version of your TV? Go to Home > Settings > Support > About This TV, or for older TV's it's, Menu > Support > Contact Samsung.

[Godders68]

Thanks for your response.

The TV details are as follows 

Model LT32E390S 

Software version T-HKMFDEUC-1530.1

Hopefully you can help.

[Jdubu]

Was there a fix for this?

[Lucy231]

I am having the same problem with the Absolute Radio app - opens fine etc but no sound.

TV Model: UE50AU7100KXXU

Software Version: T-KSU2EDEUC-2111.1