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Absolute Radio app

(Topic created on: 21-04-2019 09:51 AM)
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Godders68
First Poster
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I cannot get any sound from the Absolute Radio App. 

 

App opens ok and shows all the stations and songs playing but no sound. 

 

All the other Smart TV apps work fine such as Spotify, iPlayer 

 

any ideas? 

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7 REPLIES 7
ChrisM
SuperStar
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Hi @Godders68 

 

Could you confirm the model code and software version of your TV? Go to Home > Settings > Support > About This TV, or for older TV's it's, Menu > Support > Contact Samsung.

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Godders68
First Poster
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Thanks for your response.

 

The TV details are as follows 

 

Model LT32E390S 

 

Software version T-HKMFDEUC-1530.1

 

Hopefully you can help.

 

 

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Jdubu
First Poster
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Was there a fix for this?
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Lucy231
First Poster
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I am having the same problem with the Absolute Radio app - opens fine etc but no sound.

TV Model: UE50AU7100KXXU

Software Version: T-KSU2EDEUC-2111.1

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daz25
First Poster
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I have same problem, no sound, from the app, just the picture.
Samsung QE55QN90BATXXU
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marcusmax
First Poster
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Any fix for this yet ?
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Seaside11
Apprentice
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I have a brand new series 4. Software is up to date . I have downloaded the absolute radio app - dated 2016!!! Doesn’t update when installed . App will open but will not play music !!! 

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