21-04-2019 09:51 AM in
TVI cannot get any sound from the Absolute Radio App.
App opens ok and shows all the stations and songs playing but no sound.
All the other Smart TV apps work fine such as Spotify, iPlayer
any ideas?
25-04-2019 02:33 PM in
TVHi @Godders68
Could you confirm the model code and software version of your TV? Go to Home > Settings > Support > About This TV, or for older TV's it's, Menu > Support > Contact Samsung.
28-04-2019 10:38 AM in
TVThanks for your response.
The TV details are as follows
Model LT32E390S
Software version T-HKMFDEUC-1530.1
Hopefully you can help.
23-05-2021 07:33 AM in
TV17-12-2022 12:45 PM in
TVI am having the same problem with the Absolute Radio app - opens fine etc but no sound.
TV Model: UE50AU7100KXXU
Software Version: T-KSU2EDEUC-2111.1