£50 Store Credit

[Spirit979]

Hi 

I've just bought a new TV (QN90DA 65") which qualifies for the promo to get free trials on certain apps and £50 Galaxy Store credit. I have followed the instructions and gone into the Promotions app on the TV and all the app trials are there (10 of them) but no mention of the £50 Galaxy Store credit. I have spent a couple of hours trying to work out how to get this, but unsuccessfully. Can anyone help please ?

[AntS]

Hi @Spirit979 , It’s a perplexing one I agree. 😕

T’s&C’s (https://images.samsung.com/is/content/samsung/assets/uk/tvs/smart-tv/made-for-uk/Made_for_UK_Phase_3...) for the promo say “A Samsung account is required to Claim the Voucher Code. Claiming the Galaxy Store credit requires a Samsung Galaxy Mobile device and internet connection.”

If it works like the similar Galaxy Store promo that’s previously been on smartphones (e.g. https://eu.community.samsung.com/t5/samsung-shop/how-to-claim-30-galaxy-store-reward-for-purchase-of... ), then it may appear in the Samsung Wallet app that's associated with the same Samsung account on a Galaxy mobile device (Samsung Wallet > All > Promotions; or if the voucher code has already been generated: Samsung Wallet > All > Vouchers).

Unsure if you've already tried this though.

[Spirit979]

Hi Ant and thanks for the reply. Yes, have already tried that and it's not in there either 😕

[AntS]

No worries. I've asked at the Samsung-side, and will let you know what I find out.

[Spirit979]

👍

[Spirit979]

Any response to this please?

[AntS]

No update on it as of yet, Spirit979. 😞