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5 year Warrantee for TV

(Topic created on: 24-04-2022 04:13 PM)
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jackstock
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Please help - I cannot register my TV for the 5 year warrantee on the Samsung website for love nor money! It will only let me register 2022 models. I tried to do it on the phone and spent 35 minutes and was told it would be emailed in 72 hours. I am still waiting 4 days later.

Any ideas? It should be so easy to register.

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4 REPLIES 4
Josh Mac
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I'm having same issue, even though https://my-samsung.com/uk/mysamsung/offers/#/KUQ5Z9AV54GU3/ lists my tv model as a valid product it doesn't accept the model number on the form to register.

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Members_pwF4ena
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Having the same issue, i found 2 links to register.

The first doesn't have the TV even though is the specific link given at the descriptions.

The second link has the TV but when I try to put the shop that TV is bought, there is no Samsung

spoke over the phone for 30 mins , they told me that they are gonna send me a text with a link to register the TV and another link with the reference for the call, nothing was send.

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Stephen Quigley
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Hi I need help with my 5 year guarantee

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AndrewL
Moderator
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@Stephen Quigley : If you purchased a qualifying TV from our website, and it has been less than 90 days since the purchase date, then please follow the link below and scroll down to 'Participate > Register' in order to proceed with your warranty registration. 

https://my-samsung.com/uk/mysamsung/offers/#/8LYTF7HRGFZ8V/

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