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Original topic:

4od app problems on 2018 Samsung TV

(Topic created on: 27/02/21 15:38)
Jude
New Member
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TV

 I have been having problems with my 4OD app suddenly, with no obvious reason.  I can search and move around looking for programmes, but when I click play, I get the Channel 4 adverts, but then it will not play the programme.  the message I get is ALL4-011: This content is currently unavailable.  Please try again later.  I have tried a number of different shows and the same things happens no matter which programme I try.  The on demand service works on my computer, so there seems to be something wrong with it playing on my TV.  I have reset the smart hub (after seeing some similar old posts), searched for software updates (apparently there aren't any), and I do t know what else I can do. 

I'd appreciate any advice on how to get this working.

My TV is UE43NU7120 and has software version T-KTSUDEUC-1310.4 

Thank you

 

 

1 REPLY 1
mark m
New Member
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TV

I started suddenly having exactly the same issue this weekend. Working perfectly until now.  Come on Samsung, sort this out. Model number: UE55NU8070.

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