i just bought a 32" The Frame 2020 model which offers a 10 year screen burn warranty, but when trying to register, the product i have does not show up, so will not register. i have spent hours waiting and talking to tech support but noone who can help. every option loops back to the starting point. the product definitely advertises that this product has the 10 year warranty but the warranty registration online form needs to include model
QE32LS03TBKXXU which is the one i have. please can someone help me with registration, or add this model and let me know so i can register it. thanks
Hello, still waiting for an update to this. As noted, there is (still months) limited time for Samsung to update the website allowing me and others to register for the 10 year screen burn warranty, but would like to do this sooner rather than later. Andrew, please advise? thanks
Hello, i am still unable to register my product for the 10 year screen burn warranty as it has not been updated on the registration page to the correct model. could someone from samsung please help with this. i am sure i am not the only one who needs this fixed. thanks.
Hi, the model ending in BKXXU has now been added correctly (twice for some reason, i have tried both) however i tried to register using the serial number on screen ending in K and the one on the box which has no letter at the end but same block of letters/numbers, and it now does not recognise my serial number. Could someone please contact me to add my TV in order to register for this warranty.