Hi just wondering if anyone can help , purchased a UE49KU6670 tv 8 months ago everything working fine until the other day noticed the thick shadow lines running vertically down the screen
I bought my curved 65"TV a year and three months ago and now have the same exact line in almost the same location. Called Samsung and they gave me the cold shoulder, I cant beleive they would treat their customers like this. #Neversamsung
Were you able to find out what the problem was?
i got in touch with Samsung ,sent some photos to them eventually they responded after several phone calls sent an engineer out who just replaced the screen
Bought 65" cure TV in Dec 2018, spent nearly $1000.
18 months later, it has the same issue.
Sumsung said warrent expired in one year!
I have to call repaire and pay by myself.
Any one has better solution?
Hi, mine was still under warranty as had extended one but I was given credit and choose new tv. Service agent said they couldnt get parts for it to repair. Its pixels in the screen from memory