2022 Neo QLED and QLED TVs Firmware version 1520.7-August 2023: BUGS and/or anomalies

[Raus1]

Hi all,

below are the bugs and/or anomalies I've found with this firmware version.
Feel free to add other problems you have encountered or post information/details useful to the discussion.

Thanks to @JAMES4578  here you can see the release notes for your TV's model: Tv Firmware ChangeLogs 
Hoping Samsung will quickly fix them in the next version...

1) EPG slow down: the TV guide (EPG: Electronic Program Guide), which was previously opening very fast, now every time it's launched it shows the screen below never shown up before ("Loading....please wait") for about 2-3 seconds before it opens.

2) Wrong or missing TV channel logos: additional problem on the EPG guide (but it also occurred in previous versions) is still: the EPG guide does not show all the logos of the TV stations, furthermore in many cases the logos shown refer to other channels (see highlights in the figure).

I've already tried a rescan and factory reset (several times) but the result does not change.

3) Some (uninstallable) applications will not uninstall: some applications are not uninstalled (e.g., Twitch, N, Knox) despite the fact that it is possible and that the DELETE option is displayed. Each time the TV is restarted these reappear in the list of installed applications.

pic 1: Installed app list

pic 2: select deleteTwitch

pic 3: confirm

pic 4: Twitch deleted

pic 4: after TV reboot again Twitch in the list of apps

4)  Audio/Video Disynchronization with soundbar: I noticed that after a while of use and changing channels several times, the SoundBar (Samsung HW-H450) connected to the HDMI-ARC output with HDMI 2.1 cable tends to lose audio sync with video. To restore proper audio/video synchronicity requires turning the TV off and on again.

Believing that this was my problem I had not reported it, but having found other forums ( https://www.reddit.com/r/S95B/comments/15yd6xs/s95b_firmware_update_1520_is_officially_out_ota/  ) reporting the same problem (also highlighted on the optical output), I prefer to report this anomaly.

5) Sonos issues: Sonos Beam loses connection to eArc and requires a power cycle to reconnect. 

[PixelDreams]

Agreed, terrible customer service. I thought I was getting a great tv and at a great price at the time, should have just sprung the extra £400 for the LG C2.

[Echoesoffloyd]

Only got mine in January this year, wish I'd gone for  LG. Didn't realise how BAD SAMSUNG were!

[Ginga_p]

Anybody elses software updated to 1602.2 BT-S. Just checked this morning not on the samsung website for download

[Skizofrenic]

Not 100 % sure but lately Disney+ bug stuck at reboot seems gone.

Noticed that at start, for 1 sec app shows last saw film. Then It automatically reboot app (Disney 100 logo, select user etc)

Maybe app silent update?

[Ginga_p]

Might well have done have a look in settings under about my tv and see what the software version is.

[Jefgroote]

I have sometimes the problem when starting the tv i have no audio, but when i switch from hdmi to liveTV and back the audio is back.

[Andres Reyes Medina]

I have the issue with the sonos beam g2, using a samsung tv, QN85b if earc is on auto, next time I turn the tv on the soundbar is recognized as a home theater but there is no sound sent to it, nor is the option to select it as the audio output device.

[Andres Reyes Medina]

The only thing working for me so far is turning e-ARC off

[Echoesoffloyd]

The only thing that normally works for me is a full power cycle.

But the other day I'd turned the TV off but then wanted to see the news so switched it back on (not full power cycle) and it had gone back to TV speaker, I couldn't be bothered to do a full power cycle so left it and watched the news, then after about 5 minutes it switched to the Sonos beam again.