2022 Neo QLED and QLED TVs Firmware version 1520.7-August 2023: BUGS and/or anomalies

[Raus1]

Hi all,

below are the bugs and/or anomalies I've found with this firmware version.
Feel free to add other problems you have encountered or post information/details useful to the discussion.

Thanks to @JAMES4578  here you can see the release notes for your TV's model: Tv Firmware ChangeLogs 
Hoping Samsung will quickly fix them in the next version...

1) EPG slow down: the TV guide (EPG: Electronic Program Guide), which was previously opening very fast, now every time it's launched it shows the screen below never shown up before ("Loading....please wait") for about 2-3 seconds before it opens.

2) Wrong or missing TV channel logos: additional problem on the EPG guide (but it also occurred in previous versions) is still: the EPG guide does not show all the logos of the TV stations, furthermore in many cases the logos shown refer to other channels (see highlights in the figure).

I've already tried a rescan and factory reset (several times) but the result does not change.

3) Some (uninstallable) applications will not uninstall: some applications are not uninstalled (e.g., Twitch, N, Knox) despite the fact that it is possible and that the DELETE option is displayed. Each time the TV is restarted these reappear in the list of installed applications.

pic 1: Installed app list

pic 2: select deleteTwitch

pic 3: confirm

pic 4: Twitch deleted

pic 4: after TV reboot again Twitch in the list of apps

4)  Audio/Video Disynchronization with soundbar: I noticed that after a while of use and changing channels several times, the SoundBar (Samsung HW-H450) connected to the HDMI-ARC output with HDMI 2.1 cable tends to lose audio sync with video. To restore proper audio/video synchronicity requires turning the TV off and on again.

Believing that this was my problem I had not reported it, but having found other forums ( https://www.reddit.com/r/S95B/comments/15yd6xs/s95b_firmware_update_1520_is_officially_out_ota/  ) reporting the same problem (also highlighted on the optical output), I prefer to report this anomaly.

5) Sonos issues: Sonos Beam loses connection to eArc and requires a power cycle to reconnect. 

[daidalus]

Since the latest 1520.7 update my sonos beam connects to my TV through eARC only when i remove the power plug from both devices, and then it lasts until i turn off both devices. Next time i power on my TV, sonos is not connected anymore.

My TV is QN90b, sonos is beam 2. I also have a nvidia shield pro connected to one of the hdmi ports. I tried removing shield completely or disabling CEC, no results. I messed around with settings on the TV and sonos but again nothing.

[jopi1975]

Cannot see anyone else added the issue of automatically switching back to internal speakers from optical. Probably did not start with this exact firmware but at least same issue still. 
Sometimes it sticks to optical after 2-3 times switching back, and sometimes it requires 5 or even more. 

[Skizofrenic]

Disney+ bug at start confirmed even AFTER reset

Blue screen at start ( turned off while playing a film)

 launching from this shortcut leads ti Blue screen again

Must scroll down till Disney+ list to launch any film, at this point app restart automatically

[Hero0810]

I have another issue. Maybe anyone else noticed that as well: Soundbar Q930B and the TV (75QN91B) are working together using the Q-Symphony function via HDMI-eARC. When the PS5 console is turned on, the TV automatically switches to Game Mode, and the sound is also in Game Mode. When the console is on, the sound between the soundbar and the TV is out of sync. Later, this effect remains when switching inputs, for example, to YouTube or a streaming platform. Instead of playing together using the Q-Symphony function, they play as if separately, resulting in an effect as if we were inside a tin can or an echo effect. It also resembles the effect as if two sound tracks (background noises (drums etc.) and main soundtrack) were playing at once, but not together in perfect harmony (like it supposed to be). When switching options on the TV (sound of clicking in the TV menu), the sound occurs twice, one after the other. If we turn off the console and switch the source to another, then everything returns to normal. Also, if we change the sound settings on the TV to play only from the soundbar, not using Q-Symphony function - then everything is fine. With the previous TV, the 65Q80T, this problem did not occur. The issue arose after purchasing the 75QN91B TV. The TV was replaced with a new one due to other issues (burnt-out pixels on the matrix), so it suggests that the problem likely lies in the software rather than the hardware. Sometimes there is also an effect where, with the sound coming only from the soundbar (not using Q-Symphony function), the sound is muffled. Resetting the TV by holding down the power button helps and makes the sound normal.

[Skizofrenic]

When app Is stuck (likes Disney+ at restart) noticed that ALSO device care Is greyed out.

No way to use It

The Moment u unlock Disney+ likes explained in my previous post, It also start working again

[Tingskov]

Hi

My tv (QE55Q83BAT

Software version: 1520

I am experiencing the same as you

Slow program guide and fallout of channels, have to reinsert them in my favorite every day.

Br

Jørgen Tingskov

Denmark 

[Echoesoffloyd]

I'd love to know how you got the optical cable in place its so tight at the back of my TV

[Echoesoffloyd]

Problem I have is with the TV switching back to TV speakers form my Sonos Beam  and Sonos Sub Mini. Needs a full power cycle to restore it.

[Members_Kj8krpe]

I have the same issue with mine, it been absolutely fine for a year and now needs unplugging each time to get the Sonos beam to be recognised as an audio device.

[PixelDreams]

Same issue here, identical. It is infuriating to spend £2000+ on my setup to have it not work properly. My Sonos system works perfectly fine seperate to the TV, the only thing that has changed is this update. Can we get an answer from Samsung? It's bloody ridiculous.