09-10-2022 01:19 AM
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Nothing changes with the new Firmware 1409 (release date 2022-10-04)
Once the first one appears, instead of ending when it should, it stays visible forever or until the next title replaces it.
OMG!!! Please solve it!!!!
09-10-2022 01:27 AM
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09-10-2022 02:03 AM
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Hi LeicesterMan!
I'm playing from external HDD/SSD but if the movie.mkv file and movie.str are in same directory (not muxed) plays fine.
10-10-2022 01:19 AM
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Have you ever tried playing movies from a USB stick , it does the same thing
10-10-2022 05:19 PM
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Yep, firmware 1401/1409 breaks the subtitles embedded in the video files played from all USB devices.
12-10-2022 07:09 PM
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What a shame, this bug should have been fixed in a week... and now some months later it's still there. How can we ask Samsung to fix it ?
28-12-2022 10:19 PM
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I’ve just had a Samsung support agent tell me there are no bugs in Samsung firmware and updates are only to add new features….
13-01-2023 01:24 PM
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This is getting ridiculous. I am now starting to contact Samsung support in several countries (starting here, in Germany).
01-02-2023 10:58 PM
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3 months and still nothing! 😡
28-02-2023 01:36 PM
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Looks like Samsung layz software department doesent give a s*it about it!! Is OVER half a Year now!! Ok, my last Samsung TV. Just android TVs from now on, with apps that DO care.
