Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 
Go to solution Solved

WiFi connected but no internet

(Topic created on: 24-06-2020 07:18 PM)
627172 Views
Ninko
Journeyman
Options

Hi,
I recently bought a Tab S6 for my partner but am having a problem with the WiFi.
It will be connected fine then randomly out of the blue the internet will stop working and the WiFi symbol will have an exclamation mark next to it.
The only way to fix it is to disconnect and reconnect WiFi - untill it happens again.
All my other devices connect to the same WiFi network fine without any problems.
Any help please?

Thanks

Go to solution
102 REPLIES 102
Razertoad
Journeyman
Options
For anyone having this issue still, the solution I found was if you go into the settings for the WiFi network, change MAC to "phone MAC" then back to "randomised MAC" then it should connect with no problems
MariofrancoDR
Student
Options

I've had this issue for at least 3 years. Have tried all the solutions posted here. None of them work. All my other devices work fine in the same network. This is my second Galaxy phone with the same situation. Terrible.

0 Likes
LittleAli
First Poster
Options
This worked! Thanks for sharing your solution 👍
0 Likes
SyedZuhairNaqvi
First Poster
Options

Thank you. This solved my exact same problem too!!

0 Likes
MariofrancoDR
Student
Options

Can you please specify what was the solution?

0 Likes
Speed59
First Poster
Options

I set the Clock to Auto under settings, general, date/time.  Connected straight away!

0 Likes
throsturx
First Poster
Options

I have a new A8 and the only solution that works for me is restarting the tablet regularly, but sometimes the solution only lasts a few moments. Date is set to automatic and software is up to date. I don't have (legal) access to any of the routers so I can't diagnose the issue further. One thing that is obvious though, is that this doesn't happen on my S23+ but regularly on my Tab A8, which indicates subpar hardware issues.

0 Likes
daliborpuljiz
First Poster
Options

Exactly my problem. I almost got nuts, thought I had yet another Mikrotik router problem. Thank you. :smiling-face:

0 Likes
HarleyQuinn420
First Poster
Options

Sadly that didn't work and my time and date settings r already set to auto. Modem is literally 5ft away and it will disconnect without even being moved or anything. 

I could be in the middle of a conversation one second, send it and nothing happens because of my internet suddenly being connected without internet. 

0 Likes
Beaker68
First Poster
Options
Thank you JavierDP! This tip just worked for me 4 years on!
0 Likes