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Original topic:

Tab S6 Lite phone app won't open

(Topic created on: 13-10-2023 07:45 PM)
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shuff1
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All attempts to to rectify have failed- open in safe mode , checkfor updstes etc.

I have noticed that the app is not displayed in, "Default Apps" as on my phone. 

Does anyone have a fix for this?
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13 REPLIES 13
Pugs1957
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Tablets don't have phone apps.
shuff1
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Well it says it's a phone and I've used it as a phone via my A71 mobile.
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Pugs1957
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If it was a phone you wouldn't need to involve your A71. What you were using was calling and texting in other devices.
Check this out https://www.samsung.com/africa_en/support/mobile-devices/how-to-make-calls-and-send-messages-on-othe...
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shuff1
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Yeah, that's it.
The app icon on my tablet is identical to the one on my phone, a picture of a phone with phone written underneath it, hence why i called it a phone app.
Anyhow, it used to work and now it doesn't
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Pugs1957
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OK . Couple of things to try.
On the tablet swipe down to access the Quick Settings menu and locate and tap the phone icon and see if it works.

The other is to access the Quick Settings menu and tap the phone icon on both tabs simultaneously.
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shuff1
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Thanks for the info. Unfortunately it didn't work
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Ginger Steve
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I noticed this using an o2 sim that wouldn’t call out on my tab but my ee would call out.

have you made sure your current sim is still provisioned for cellular calls as as well as data ? 

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shuff1
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Hi,
How do I check if the current sim is provisioned for cellular calls as well as data?
I'm afraid it's beyond my limited technical knowledge
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Ginger Steve
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First I would check if the sim works in any other device, to rule out SIM card issue 

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