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Original topic:

Tab S5e bluetooth issue

(Topic created on: 24-11-2020 11:16 AM)
PeterB77
First Poster
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Tablets
Anyone experiencing bluetooth connectivity issues since the last system update? Since the update which happened on my tab on the 23rd of Nov, I can't connect my bluetooth mouse which worked fine up until the update. All the answer I got from customer service, that I should by a Samsung bluetooth mouse, which is beyond ridiculous.

2 REPLIES 2
ChrisM
Moderator
Moderator
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Tablets

That's not what we like to hear, @PeterB77. Did you manage to get this sorted?

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PeterB77
First Poster
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Tablets
Thanks to the Twitter Support Team, it has been solved. They have been really professional and walked me through to several options until we found the solution. I don't know why the live chat support couldn't do the same.