10-01-2025 09:05 AM
Hi everyone - I have recently purchased the S10 Ultra tablet. When using microsoft teams via the chrome browser, it shows that my camera is being used and has the right permissions, and it even shows my face in the bottom right corner like normal, however the other people on the call cannot see my face and just shows my icon. Has anyone else had this issue? I am using the Chrome app on the tablet when doing this.
I have the teams app however in some instances I need to use the teams via chrome browser.
I appreciate the help! #samsungs10ultra
10-01-2025 10:42 AM
Hi @Members_aJBOEr8, it sounds like you're encountering an issue with Microsoft Teams in the Chrome browser on your S10 Ultra tablet, where the camera appears to be working on your end, but others can't see your video feed. Here are a few steps you can try to resolve this:
Clear Browser Cache and Cookies:
Check for Browser Updates:
Test Teams in Incognito Mode:
Try a Different Browser:
Enable Camera Permissions in Chrome:
Update Teams App (if applicable):
Restart Device:
Check for System Updates:
If none of these work, you might want to try reinstalling the browser or even contacting Microsoft Teams support for more specific troubleshooting.