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Latest update for the Tab S7 Plus has slowed down my device.

(Topic created on: 26-09-2021 09:28 PM)
2476 Views
Mallone
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‎24-09-2021 11:31 AM - last edited ‎23-10-2021 11:33 AM

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I installed the latest update for the Tab S7 Plus yesterday afternoon and since then my tab has been intermittently lagging and the screen also becomes unresponsive. Is this just a "me" problem or a "we" problem?

I'm hoping that there's a quick fix for this because this is a pain.

Edit:

22.10.21

I've just installed the update. Here are the details of the update: 

Version: T970XXU2BUJ3 / T970OXM2BUJ3 
Size: 303.46 MB 
Security patch level: 1 Oct 2021 

This update has fixed the issues I was having.
64 REPLIES 64
Fiona26
Samsung Members Star ★★

‎25-09-2021 08:49 AM

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Wipe cache partition, also download good guardians from galaxy store. Run galaxy app booster. See if this helps.
Mallone
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‎25-09-2021 08:55 AM

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In response to Fiona26
Thanks, Fiona. I did run the app booster as soon as I updated but I will try this again and this time with all apps and not just frequently used apps. How do I wipe cache partition?
Fiona26
Samsung Members Star ★★

‎25-09-2021 09:17 AM - last edited ‎25-09-2021 10:19 AM

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In response to Mallone
https://youtu.be/IhTsSbXwUIk
If you do not have a pc. USB c headphones plugged in will work to.
Sometimes just rebooting the tab can also help with issues. To reboot hold volume down and power key together until your tablet powers off itself, then restarts.
Mallone
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‎25-09-2021 02:31 PM

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In response to Fiona26
Thanks again, Fiona. I will try this.
Mallone
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‎26-09-2021 09:03 PM

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In response to Fiona26
I rebooted but the problem still persists and I tried accessing the boot menu using USB C headphones but that didn't seem to work, the tablet restarted normally. I guess I'm going to have to use my computer for this. It doesn't make sense why Samsung requires the need to have the tablet plugged in to a computer 🙄. Oh well.
Mallone
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‎26-09-2021 09:22 PM

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In response to Mallone
It's silly because some people have likely replaced their computers for Samsung tablets and it'd be extremely problematic for them. I may decide to factory reset mine too because I have nothing on it that needs to be backed up. Thank you for your ever present help, Fiona.
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Fiona26
Samsung Members Star ★★

‎26-09-2021 09:28 PM

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In response to Mallone
Hopefully they change it back in android 12. Let me know if the factory reset solves the issues.
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Mallone
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‎26-09-2021 10:18 PM

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In response to Fiona26
Hopefully.

I'll definitely let you know.
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Mallone
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‎27-09-2021 01:58 AM

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In response to Fiona26
I think the problem is now sorted after the factory reset. Let's just hope it stays this way. Thanks again for all your help!