24-09-2021 11:31 AM - last edited 23-10-2021 11:33 AM
15-11-2021 06:52 PM in
Just wanted to say that Samsung answered my messages and I am highly disappointed in the way they treated me. They kept telling me that it was a third-party app issue and that I had to go through a whole list of steps to try to solve the issue. Even after the XXXBUJ3 update had been released in the US and the problem solved, they kept denying the issue was on their part. The only apologies they gave me were for the inconveniences, but they never admitted their responsibility, nor they treated me with respect, more as a dummy. This highly affected the way I see Samsung as a company now, and I just wanted to mention it. Hope everyone is finally enjoying their investment now.
15-11-2021 07:01 PM in