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Knox popup

(Topic created on: 18-06-2020 04:02 PM)
1625 Views
T65
First Poster

‎18-06-2020 04:02 PM

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I am constantly getting knox popup license is not activated. I need know how to get this out of my tablet. I replaced themothrboard and this started up then.

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3 REPLIES 3
AndrewL
Moderator
Moderator

‎18-06-2020 05:56 PM

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@T65: What is the model number and current Android version of your tablet. Does the message pop up when you are using a particular app or feature? Can you confirm if you had the motherboard replaced by an authorised Samsung engineer?
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T65
First Poster

‎26-06-2020 03:39 PM

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In response to AndrewL

I bought the motherboard from eBay.  I had no problem installing it .  

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TessM
Mastermind

‎26-06-2020 03:51 PM

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In response to T65

That may indicate that the motherboard is not protected or is from a different brand. Keep in mind that I would be unable to advise on the product with repairs done outside our Support Centres. However, if you'd like you can take it to any of them to see is this can be sorted. Find your local one here: https://www.samsung.com/uk/support/service-centre/

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