05-01-2025 04:33 PM
Hi.
The tablet is about 1 month old and the S pen worked before.
I can charge the pen and it shows up on the screen that it's charging and it says disconnected when removed (I don't knkw if it means disconnected from charging or from the wireless connection). I can press the button on the pen and it will launch the camera so it should be connected...
Using it on the screen won't work and the pointer don't show when hovering over the screen. When I try air gestures I get a popup saying "This screen don't support this action".
Anyone know a sloution for this? I have tried rebooting the tablet, reconnect the S pen and removing the cover from the tablet. I'm also on the latest update.
I don't remember if I used the pen after installing the latest update so I don't know if that messed it up.
05-01-2025 04:39 PM
05-01-2025 05:24 PM
Hello and may I extend a Warm Welcome to the Samsung Community Forum 👋
It might be worth a force reboot @Members_ao7ux30
And Clear the cache section of the Tablet too.
Ultimately a back up and factory reset maybe the way to go.
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
05-01-2025 06:00 PM
It worked fine befor with the screen protector so it sounds wierd that it would stop working with it. But now I'm one screen protector poorer and the pen still don't work...
Tried all the above and it still wont work. 😕
05-01-2025 06:01 PM
Tried a factory reset, still won't work. 😞
06-01-2025 10:49 AM
Went to a store nearby that had a S24 Ultra Pen and that worked on my tablet and after that my pen started to work but when I got home again it registered one touch with the pen and stopped working again after that. I guess my pen is broken but it is wierd that it started to work again right after I used the pen from the S24 Ultra.