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Galaxy Tab A (2018, 10.5)

(Topic created on: 6 hours ago)
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serpentis
First Poster
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Hi, so can anyone help me in this endless nightmare? 

I have a: Galaxy Tab A (2018, 10.5)

and the problem is when the device go in standby by default i can't turn in on with the power button to unlock it, i've tried anything but nothing works. I do hear the notifications, the sound of charging (but it do not appear on the screen) so the tablet is actually up and working but the screen won't turn on, sometimes i do random screenshots or video lol. I've tried today to turn in off by night time and the next day (today) to turn in on but even like that it doesn't work, i don't know if someone had or have this problem, can someone give me a tip? Or tell me what the problem is? Cause the tablet is to be honest really good even at this days and it's kinda sad and a frustration and the same time. Thank you so much in advance.

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2 REPLIES 2
johnz237
Helping Hand
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Hi welcome to the samsung members community!

Press and hold the Volume down button and the Side button (or Power button) simultaneously until... the device turns off and turns back on.

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serpentis
First Poster
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Hi and thank you so much!

But unfortunally i tried also this, and when i do that nothing happens i need to repeat this like 50000 times for the tablet to open, it's not this.. maybe i don't know something about the standby? Maybe my tablet do have a problem, cause the strange thing is if i block it through the power button i can unlock it without any problem but when the tablet go in standby it's literally over, nothing works

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