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Galaxy A9+ - TeamViewer Host issue with Knox

(Topic created on: yesterday)
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Bateman71
Apprentice
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Hello everyone 🙂

I am unable to connect to a Galaxy A9+ through unattended access via Host as it keeps telling me it is unable to connect. I have found a few posts on forums which talk about an issue related to Knox and that I need to change some settings. The only guide that I've seen uses something called Microsoft Intune; is this something that I need to download to fix this problem or can I adjust the necessary settings on my TeamViewer account on my PC (the controlling machine) or the Galaxy A9+ (the controlled machine)? I hope this makes sense... Thanks!

 

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Tourbillon De La Vie
Samsung Members Star ★★
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Intune is irrelevant in this case. Is pc work or personal. Free or paid to Team viewer. Is it installed on a9 too
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Bateman71
Apprentice
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PC is a home machine running Windows 11, the Galaxy is a personal machine too. Both have TV installed (the Galaxy has Quick Support, which works, and Host, which doesn't). Free versions of TV.

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