How does my friend factory reset there Samsung tablet?

[Luke1931]

My friend is trying to reset her Samsung tablet so she get her old Samsung account off it to login to her new Samsung account as she can't get access to her old email account to able to reset her old Samsung account password so she has made Samsung account?

[LiquidSnake]

Try searching 'how to hard reset Samsung Tablet (model name)' and you should find what you are looking for 😎. Hope this helps! 😁

[Easty]

General settings then factory reset

[Easty]

It'll probably ask her to log out of old account

[Luke1931]

She can't login as she don't remember the password and she don't have access to the email account that is registered to her Samsung account so she won't be able to get a reset link to change the password of her old Samsung account.

[Luke1931]

She can't factory reset her tablet as she can't login to her old account as she don't have access to her to her email account that is registered to her old Samsung account.

[Easty]

Has she tried the factory reset

[Easty]

Try this

[Easty]

Probably recovery mode example will work
You can see Web page address at top of pic to open

[Easty]

She might have to connect headphones or plug in to laptop / mac to get it to work , should imagine there's a video on YouTube