Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Galaxy Tab A7 (SM-T500) doesn't connect to WIFI

(Topic created on: 19-07-2023 05:27 PM)
1704 Views
_iuri
Student
Options

I have a Samsung Galaxy Tab A7 (SM-T500). The tablet is new, newly configured and my WIFI doesn't work, it doesn't connect to any WIFI.
I see the WIFI networks, but when I click on a network to connect, it simply does not connect and the message appears: Could not connect to the network.
I tried other WIFI networks but it doesn't work at all.
I tried network reset and hard reset also.
I also went to a local service and they did a Resoft but the problem is still there.
Maybe anyone of you had this problem and has any kind of solution for me?
Do I need to change the WIFI antenna module or motherboard.....??
Thanks, guys.

0 Likes
3 REPLIES 3
CarlH
Moderator
Moderator
Options

Hi @_iuri. If the issue persists after a Factory Reset, it may be best to look into your options with the retailer. 

0 Likes
_iuri
Student
Options

I talked today with Samsung service to send them the tablet for a check and repair. But I wanted to know if maybe there are others that got the same problem as mine.

0 Likes
mrose55555
First Poster
Options
Hi I've had a similar issue, but it's just one specific WiFi (my home fibre optic). No issue if i wifi tether through my phone or in any other place, just that specific wifi (or 2 rather as it has 2.4 and 5hz). No solution as of yet.
0 Likes