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Original topic:

galaxy tab a secure folder problem

(Topic created on: 18-06-2021 08:37 PM)
PRO_MAN
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Tablets
There is a problem with secure folder on Galaxy tab a  i will show the error below
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14 REPLIES 14
PRO_MAN
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error:Screenshot_20210618-193819_Secure Folder.jpg
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TessM
Moderator
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Hey @PRO_MAN ,

let's try to get this sorted together! Have you tried to restart the Tab and try again? Is the Tab connected to a strong Wi-Fi network? 

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PRO_MAN
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doesnt work 😭😭😭
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PRO_MAN
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it doesnt work if i restart, i have a very strong wifi
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TessM
Moderator
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May I ask what Tab are you using and if the software and all the apps are up to date? Do the same happen if you use data (if you are using a LTE Tab)?

 

To check if there is any pending update head into the Tab Settings> Software update> Download and install. For the apps, you will need to check the Galaxy Store and the Play Store> My apps or My apps & games> Update all. 

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PRO_MAN
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its a galaxy tab a 10.1
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PRO_MAN
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there is no update
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Pugs1957
Superuser I
Superuser I
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Have you owned the device from new? Has it been rooted?
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PRO_MAN
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no root
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