My Galaxy Tab A received a firmware update on 3 Nov. This crashed at 26% installation. Since then the tablet has been in a permanent loop where it wakes for a few seconds then goes back to a blank screen for a few seconds more.
I have been unable to switch the tablet off using the power/volume buttons. Smart Switch does not recognize the tablet when I attach it to my pc. I have tried letting the battery run down to nil but almost as soon as I plug it back in, the restart/switch off loop begins again.
Does anyone have any advice, please? I am aware that other people have had similar problems with this update but I haven't found a solution to my particular problem
Thanks in advance.