@MaggieMoo: I'm sorry to hear that you have encountered this issue. While I appreciate that you have already uninstalled some applications, I recommend restarting your Tab S6 Lite in Safe mode, as this will disable all third party apps, and help to verify if the problem is stemming from an external source.
To enter Safe mode, press and hold the Power button until the 'Power off' prompt appears on the screen then release > Touch and hold Power off until the 'Safe mode' prompt appears then release > To confirm, tap Safe mode.
With Safe mode active, monitor the performance of the device for a few hours, based on the frequency that you encounter the issue. If you find that the tablet no longer freezes/restarts, then please restart your Tab S6 Lite as you would normally and uninstall any apps that you have added to the device since you first encountered the issue. It won't be possible to determine exactly which app is at fault, therefore I recommend approaching this via a process of elimination.
@4tt1: I'm sorry to hear that you're experiencing this issue with your tablet. If you are unable to enter Safe mode via the steps provided in my post above, then please power off the tablet > Power it back on by pressing and holding the Side button > When the Samsung logo appears by itself, press and hold the Volume Down button. The tablet should boot up in Safe mode following these steps, allow you the opportunity to uninstall any apps that you have added since you first encountered the issue. To exit Safe mode, simply restart the tablet as you would normally. Let me know how you get on.
Hi @4tt1, that is most unusual. Is your child's tablet also a Tab S6 Lite? If so, then please could you try to put it into Maintenance mode? You can enable this by going to Settings > Battery and device care > Maintenance mode.
Please keep your tablet in Maintenance mode for at least 2 hours. If you are not experiencing this issue while it is in Maintenance mode, then the issue is being caused by a third party app. We would recommend removing any apps you do not recognise.
To take your tablet out of Maintenance mode, tap on the "Your tablet is in Maintenance Mode" notification and select "Exit".
You can find more information regarding Maintenance mode on our website: https://www.samsung.com/uk/support/mobile-devices/what-is-maintenance-mode-and-how-to-use-it-on-your...
You're very welcome, @4tt1. We're always happy to help here in the Samsung Community forum.
Before carrying out a factory reset, I would recommend sending us an Error report, as doing so will allow our software engineers to receive data logs relating to the issue you are experiencing. This data is anonymised and only held for the duration of the investigation of the report.
You can find step-by-step instructions on how to send an Error report via this helpful guide: https://eu.community.samsung.com/t5/mobile-apps-services/samsung-members-app-how-to-send-an-error-re...
An expert from the Samsung Members team will respond to your report as quickly as possible. You will find their response in the section titled "Check feedback you've sent" in the Samsung Members app.
