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Tab S8+ Gaming Hub crash error "Something went wrong. Try again later."

(Topic created on: 14-10-2024 08:33 PM)
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Ash010101
Apprentice
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Started getting this error when opening the Samsung Gaming Hub. The app closes immediately and shows a toast message "Something went wrong. Try again later."
Please help, I now do not have access to any games on my device.

I have tried:
Clearing Cache
Clearing Data
Force stop App
Killing App
Uninstalling and reinstalling updates
Rebooting

Samsung Galaxy Tab S8+ SM-X800
Software last checked 14th October 2024
One UI 6.1.1
Android 14
Version X800XXU8CXHB / X800XM8CXHB
Security patch level 1 August 2024
Gaming Hub 7.1.01.7
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1 Solution


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Solution
Members_PMG2XYQ
First Poster
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You mentioned you already un-installed updates. For me, what fixed the issue today was opening the setting for the app itself my tap and hold and selecting the small (i) icon for the information. Then uninstalling the app updates to factory setting. This was just for the Gaming hub app itself. Not the entire phone.

So, Tap and hold on Gaming Hub, tap (i) for info on app., select Gaming Hub Settings, then uninstall updates.

 

Try it and see if it works

 

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2 REPLIES 2
Solution
Members_PMG2XYQ
First Poster
Options

You mentioned you already un-installed updates. For me, what fixed the issue today was opening the setting for the app itself my tap and hold and selecting the small (i) icon for the information. Then uninstalling the app updates to factory setting. This was just for the Gaming hub app itself. Not the entire phone.

So, Tap and hold on Gaming Hub, tap (i) for info on app., select Gaming Hub Settings, then uninstall updates.

 

Try it and see if it works

 

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Ash010101
Apprentice
Options
Thanks for the suggestion. What I didn't try was to open the Gaming Hub after uninstalling the app. I immediately applied the update and that causes the issue. I tried the uninstall the your way, but the error still persists. But, the Gaming Hub app does open if I uninstall the updates and do NOT reinstall the update.
At least I have easier access to my games now.
I will ignore the updates for now and try again in a month or so.
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