Tessasue
Student
12-02-2021 11:54 AM
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My Emails keep disappearing about 2 weeks after reading them even on my V.I.P account some of which were important and needed at a later date any ideas ? I have a Samsung Galaxy Tab A
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Ksmy89
Troubleshooter
12-02-2021 01:56 PM
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In the Samsung Email app you need to go into the app settings, then into the settings of the email address(es) you have added, then 'email sync period' and change it to 'all time'.
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IA251
Apprentice
12-02-2021 12:38 PM
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Do you have an archiving policy set up with your email app? You may need to change that to suit your requirements.
Solution
Ksmy89
Troubleshooter
12-02-2021 01:56 PM
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In the Samsung Email app you need to go into the app settings, then into the settings of the email address(es) you have added, then 'email sync period' and change it to 'all time'.
Tessasue
Student
12-02-2021 04:07 PM
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thanks so much I've done that and retrieved my emails
Donk5
First Poster
25-12-2023 08:08 PM
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Finding old emails on old aamsungs
