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Device being locked in 24 hours due to trade in not complete,

(Topic created on: 16-10-2021 03:51 PM)
599 Views
Asmith239
Explorer
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I have had the following message come up on my newly purchased tablet which was not part of a trade in with myself

What do I do?

20211014_004817.jpg

247 REPLIES 247
Pugcrazy
Apprentice
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I've already raised a dispute with PayPal. Hopefully I can get some sort of reply.

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Bwsoldier
Pioneer
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The responses on twitter are the same old ***** they keep sending everyone, samsung are such a joke, literally want to get rid of this phone and buy something else now im so mad! Like will they ever clear this message!

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Poxona
Explorer
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I don't know whether to laugh or cry, I chased them this morning on Twitter and this is the reply I got. Note my reply at the bottom when I tried to call the different number they gave me.Screenshot_20211016-133816_Twitter.jpg
Nas8
Journeyman
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i temporarily froze my debit card linked to samsung just in case they charge.
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Bwsoldier
Pioneer
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Do did i

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Park life
Pioneer
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Ditto

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Gufta
Journeyman
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Absolutely pathetic same happened to me. I have sent my trade in phone a week ago. They won’t unlock my flip 3 sent like a 300 emails so angry. 

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Gufta
Journeyman
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I know the feeling. It’s absolutely pathetic. I’m in the same situation.  Never buying from Samsung again. So frustrated 😡😡

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Gufta
Journeyman
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I’m having the same problems. Sent me device back and my phone been locked a week. Been messaging none stop but still locked. So angry 😡 

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RichUK
Journeyman
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Did you just reply to yourself :face-with-tears-of-joy: