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Date / Time problem on Galaxy Tab A SM-T510

(Topic created on: 02-02-2025 04:48 PM)
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Willum08
Explorer
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Hello,

I have a Galaxy Tab A Model SM-T510 and have installed Whatsapp on it, however, every time I open the Whatsapp application, it reports at the top of the screen that the "Date is inaccurate" and at the foot of the same screen, it states " Your phone date is inaccurate! adjust your clock and try again2 But directly under this comment, it states "your phone date and time is: 02/02/2025. 16:28 GMT which is correct! and then an icon 'ADJUST DATE'

I have clicked on the ADJUST DATE and on the Date and Time screen everything is correct.... Automatic date and time is selected  and Automatic time zone is set to GMT+00.

Try as I might, I cannot find how to fix this strange annoying problem... Please Help... Thank You

 

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1 Solution


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Solution
Willum08
Explorer
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Thank you very much johnz237 for your very prompt respone to my problem.. It is truly appreciated!  Strange problem, when I  could quite clearly see that the Date and Time settings were correct!  A Restart did not cure the problem.... However...

I  uninstalled Whatsapp on my Tablet and accessed the version "Whatsapp for Tablet" on  Play Store and installed that version and it seems to have cured the problem !! Having remembered that the error message said " Your phone date is inaccurate!" this might have been a clue that possibly I had installed the wrong version of Whatsapp on my Tablet.. 

Problem Solved.

Kind Regards,

Willum08

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2 REPLIES 2
johnz237
SuperStar
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1. **Restart your device**: Sometimes, a simple restart can fix minor glitches.
2. **Clear WhatsApp Cache**: Go to **Settings > Apps > WhatsApp > Storage**, and then tap on **Clear Cache**.
3. **Update WhatsApp**: Ensure you have the latest version of WhatsApp installed. Go to the Google Play Store and check for updates.
4. **Reinstall WhatsApp**: If updating doesn't work, try uninstalling and then reinstalling WhatsApp.
5. **Check for System Updates**: Make sure your device's operating system is up to date. Go to **Settings > Software Update** and check for updates.
6. **Check Network Connection**: Ensure your device has a stable internet connection, as connectivity issues can sometimes cause this error.

Also- if you've had WhatsApp on another device make sure to back it up before anything!
Solution
Willum08
Explorer
Options

Thank you very much johnz237 for your very prompt respone to my problem.. It is truly appreciated!  Strange problem, when I  could quite clearly see that the Date and Time settings were correct!  A Restart did not cure the problem.... However...

I  uninstalled Whatsapp on my Tablet and accessed the version "Whatsapp for Tablet" on  Play Store and installed that version and it seems to have cured the problem !! Having remembered that the error message said " Your phone date is inaccurate!" this might have been a clue that possibly I had installed the wrong version of Whatsapp on my Tablet.. 

Problem Solved.

Kind Regards,

Willum08