15-05-2022 10:01 PM
15-05-2022 10:47 PM
15-05-2022 11:43 PM
16-05-2022 06:08 AM
@Stonecold65 I understand your frustration, plug-in and allow to charge for a couple hours and if it doesn't power on, you may need to visit the nearest Samsung service centre to have it analyzed by a Technical expert, it could be a battery issue but the technical expert will advise you.
16-05-2022 03:39 PM
17-05-2022 10:21 AM
17-05-2022 12:31 PM
17-05-2022 12:32 PM
17-05-2022 02:12 PM
@Stonecold65: If the tablet charged as expected while connected to your laptop via USB cable, then this suggests that there is an issue with your plug adapter. Are you using the original plug adapter that came packaged with the tablet, and do you have access to another compatible adapter that you can try? If the issue persists, and if the tablet is under 12 months old, then I recommend reaching out to our Help Desk to enquire about a warranty replacement charger. Please have your proof of purchase to hand, as this will be required to verify your ownership and warranty start date.
https://www.samsung.com/uk/support/contact/