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app crashes

(Topic created on: 23-03-2021 01:50 PM)
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Aquaduck
Journeyman
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It would be nice if SAMSUNG would just acknowledge the problem and tell us when the fix will appear! 
7 REPLIES 7
Axo
Pioneer
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Just go to PlayStore man tap in search bar Android WebView and unistall it and that's it. You can even try to update it but I am not sure yet if it works perfectly 👍
DarkSpyrro
Student
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I updated chrome and that worked by the looks of it.
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Brian72
Apprentice
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Greetings, it seems that I'm having the same problem! my apps plus hotmail, Gmail and Virgin all crashing. What do we do?
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JamesCKelsall
Voyager
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JamesCKelsall
Voyager
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A permanent fix is now available, details are available in this thread - https://eu.community.samsung.com/t5/galaxy-s21-series/permanent-fix-for-app-crashes-available/td-p/3...
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JamesCKelsall
Voyager
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Updating is working for the vast majority, and is a permanent fix. Uninstalling is a temporary fix and should only be attempted if updating doesn't work. Users should try updating both affected apps before considering uninstalling. Full details here: https://eu.community.samsung.com/t5/galaxy-s21-series/permanent-fix-for-app-crashes-available/td-p/3...
AntS
Moderator
Moderator
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Hi guys,

 

To keep conversation clear and coherent about this one we'll close this thread and instead ask you to check out and add to James' thread he linked to above. :smiling-face:

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