Smartthings app frozen

[Retronic]

Can't control soundbar or tv. When clicking into them from home screen, its like my touchscreens been disabled. Can't scroll or click anything but can swipe back and everything works on home screen. Anyone else having this issue?

[eish5]

As an alternative to the defective Smartthings app, you might use SmartThings Find available at Samsung's website https://smartthingsfind.samsung.com. You should then sign in to the Samsung account used for registering the tag.

[Julien c]

Apparently Samsung is aware of this defect and is working on it. 

In the meanwhile, you can fix it with this manual action/workaround: 

- Phone Settings > Applications > Android System Webview: (Top right) Options > Uninstall Updates.

It is working for me 👍

[guijohn]

Thank you so much! It worked for me too!

[Olcay96h]

Removing webview app updates worked for me. Tx.

[Jambesdebois]

Same issues here. Hope that samsung will fix that problem quickly. 

[MrConfused]

That worked for me - thanks!

[Martin_wet]

It is working again, without having to do the above roll back action

[bumosity]

Yep, seems to be working as it should at this point.  Gotta turn off updates on this app.  Samsung seems to screw up a lot more updates than most (well, except maybe Micro$ucks).