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Smartthings app frozen

(Topic created on: Saturday)
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Retronic
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Can't control soundbar or tv. When clicking into them from home screen, its like my touchscreens been disabled. Can't scroll or click anything but can swipe back and everything works on home screen. Anyone else having this issue?
40 REPLIES 40
Members_48Urcpn
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Same issue exactly..

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Members_48Urcpn
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This doesnt work... 

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Members_qqEKarS
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Same issue. Must be a central problem since everyone got the same issue and nothing we can do fixes it. How hard can it be for a multi-billion dollar company to have a stable app...

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Olcay96h
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My control freeze while entering soundbar q800c control in smartthings on Xiaomi. But it still working on my Galaxy tab A9. A9 smartthings controlling soundbar.

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fizz22
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I have the same issue, can't locate smart tags
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Members_gbbvlQ5
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Hope they fix this soon been driving me mad thought it was just me, how do they manage to keep breaking things 

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smanoj
Apprentice
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I have encountered a similar problem over the last few days, where the application freezes when I select a device, such as a smart TV, Samsung tag, or other connected devices, as though the touch functionality on the buttons is not responding. I have attempted to clear the cache, data, and reinstall the app, among other things, but nothing seems to resolve the issue. Based on the posts here, it appears to be a more widespread problem. Samsung, I kindly request that you address this issue as soon as possible, as it renders your ecosystem unusable.
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RubenFuertes
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Same issue, can't check my smartag location. Smarthings stops responding after I select my smartag.

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Allopez1861
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Same problem here...

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Members_oyw5CNu
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Same here. Doesn't work on a pixel 8 pro but works on a tab so ultra. Issue encountered 3 hours ago...

None of the proposed fixes worked. 

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