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Smart tag won't control devices

(Topic created on: 12-03-2023 06:33 PM)
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skylineboy
Student
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I have just got a smarttag and set it up by pressing it etc and it's all set up OK for tracking etc. 

But under the "press" or "held" area of settings. When I click on to setting. The control devices is greyed out. 

I would like to press it and it turn on bedroom light etc. 

1 Solution


Accepted Solutions
Solution
skylineboy
Student
Options
Yes.

I have fixed it. Smart things wasn't linked to my devices. I had to give it linking and permissions for the device manufacturer to talk to each other.

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2 REPLIES 2
TessM
Mastermind
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Hi @skylineboy ,

 

To use this function, your SmartTag must be connected to your mobile device and your mobile device must have an internet connection (Wi-Fi or mobile data) to start the automation. Is this the case?

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Solution
skylineboy
Student
Options
Yes.

I have fixed it. Smart things wasn't linked to my devices. I had to give it linking and permissions for the device manufacturer to talk to each other.