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Missing SmartTag

(Topic created on: 08-03-2023 06:38 PM)
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MunkyKatze
First Poster

‎08-03-2023 06:38 PM

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Hi, I have a SmartTag which was last seen by the SmartThings app on Monday (2 days ago) and cannot be located. It was last seen by the app in my house with no further updates and the app times out when it tries to update the location. Any ideas on how we can find it please? We have 3 other tags which can be found immediately...
Thanks!
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bluestblack
First Poster

‎17-03-2024 10:19 PM - last edited ‎17-03-2024 10:20 PM

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I know this is an old post but it might be that the battery died.
Same thing happened to me. I had a smarttag+ on a carabiner attached bunch of keys.
Noticed yesterday that the carabiner was broken and my tag was no longer on it!
Last location was near my house but on 3rd March and its battery is dead lol.

I hope you eventually found it.
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