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Disabled built-in call recorder in Samsung S9 plus

(Topic created on: 08-11-2020 02:59 PM)
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AnwarIbrahim
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I have Samsung S9 plus and not supported to the built-in call recorder due to the country of purchases privacy, how do I enable this future in the phone?

Any software updates can help on this per in mind the security patch level is 1 October, 2020.

The phone was purchased from Saudi Arabia and I am using it in Egypt and I observed many other Samsung models in my country has the call recorder enabled 

Any help or advise please 

Screenshot_20201108-165135_Settings.jpg

Screenshot_20201108-165230_Settings.jpg

Screenshot_20201108-165258_Settings.jpg

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3 REPLIES 3
Ahalani
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please let me know if you found any solution
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AndrewL
Moderator
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@AnwarIbrahim: What I'd suggest is reaching out to Samsung Support in your region for further clarification surrounding this matter. Call recording functionality on our devices in the EU is restricted due to changes in Privacy Laws, however I'm not sure about middle eastern devices. 

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AnwarIbrahim
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I have already reached out to Samsung support team but they didn't give a solution. Only said this future depends on the privacy of the country of purchases but did give a solution. 

What I believe is probably there is a way to change this privacy.

Any other member can advise?

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