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The SmartThings app won’t get through my firewall

(Topic created on: 03-11-2020 06:08 PM)
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JonathanNS
First Poster
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My domestic Wi-fi has a high level of website protections, so I often need to add websites to the approved list to access them. My SmartThings app won’t get through my firewall. But does not report to me what site it is trying to access. I have selected my new Samsung TV to connect and then I get the wheel of death of the plant pot graphic.

Does any one know what website I need to allow in order to enable the app to connect? Thanks you. 

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ChrisM
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Hi @JonathanNS 

 

It might be worth dropping our SmartThings Support Team a message regarding this. Have a look here.

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