13-04-2023 05:24 AM in
There should be a pop up window while on the Samsung Online Shop Page that will allow you to speak with Live Chat.
They might be able to assist and guide you @Niko511
I have known the Online Shop Site to be a little bit glitchy so waiting a day or two may help.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
13-04-2023 12:50 PM in
@Niko511: Have you tried checking the cart page to see if there are any red asterisks next to any of the input fields (which indicate that the field is missing the required information)? If you can't see anything, and if the issue persists, please give our Shop Team a call on 0333 000 0333, and an advisor will be able to look into this further for you.